1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004406	Claim	Lost	CHAN YENYEE	Credit Account	350994003042				Rejected	174.50		26-9-2023 10:50:51 AM		10-10-2023 10:50:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004405	Claim	Damage	AES SALES & SERVICE SDN BHD	Credit Account	ZND169450494408	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	25-9-2023 06:00:10 PM	1-11-2023 10:01:54 AM	9-10-2023 06:00:10 PM	30-10-2023 09:49:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004404	Claim	Damage	CM Wan	Credit Account	ZND169450120086				Rejected	292.01		25-9-2023 04:51:51 PM		9-10-2023 04:51:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004403	Claim	Missing Content	ALLIED PARCEL COURIER SERVICE	Credit Account	ZND169449536560	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	880.00	200.00	25-9-2023 04:17:00 PM		9-10-2023 04:17:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004402	Claim	Damage	JETPHARMA SDN BHD	Credit Account	ZND169348084872	No	Force Majeure	Express	Pending Responsible Staff Details	0.00	200.00	25-9-2023 12:12:18 PM	12-10-2023 10:10:07 AM	9-10-2023 12:12:18 PM	10-10-2023 10:04:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004401	Claim	Delay Delivery Premium Parcel	Chen wen jian	Credit Account	ZND169449760903				Rejected	100.00		25-9-2023 11:00:19 AM		9-10-2023 11:00:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004400	Claim	Delay Delivery Premium Parcel	yoga ong	Credit Account	ZND169447525399				Rejected	100.00		25-9-2023 10:57:09 AM		9-10-2023 10:57:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004399	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169444654597	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	699.00	200.00	25-9-2023 09:40:24 AM	28-1-2024 03:47:55 PM	9-10-2023 09:40:24 AM	26-1-2024 03:45:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004398	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169447511897				New	90.00		24-9-2023 04:14:09 PM	26-9-2023 11:16:49 AM	8-10-2023 04:14:09 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004397	Claim	Damage	CM wan	Credit Account	ZND169447205673				Rejected	275.73		23-9-2023 06:45:09 PM		7-10-2023 06:45:09 PM			Audit Trail	Download Incident Report	Download Claim Form

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