1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004373	Claim	Lost	JEFF T.A	Cash	ZND169446647252	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	198.00	198.00	19-9-2023 06:27:41 PM	26-11-2023 11:16:55 AM	3-10-2023 06:27:41 PM	24-11-2023 11:11:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004372	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169445884580	No	Force Majeure	Express	Pending Responsible Staff Details	60.00	60.00	19-9-2023 05:28:22 PM	4-10-2023 11:16:50 AM	3-10-2023 05:28:22 PM	2-10-2023 11:16:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004371	Claim	Damage	CM wan	Credit Account	ZND169445675577	No	Force Majeure	Express	Pending Responsible Staff Details	375.73	200.00	19-9-2023 05:16:22 PM	1-11-2023 11:18:59 AM	3-10-2023 05:16:22 PM	30-10-2023 11:18:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004370	Claim	Lost	PACKNPOST2U SDN BHD	Credit Account	900900537596	No	Hub/Depo/Station Handling Issue	Express	Rejected	118.00		19-9-2023 05:02:28 PM		3-10-2023 05:02:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004369	Claim	Damage	Kai Xiang Yeo	Credit Account	ZND169348608238				Rejected	349.00		19-9-2023 04:21:59 PM		3-10-2023 04:21:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004368	Claim	Damage	Kai Xiang Yeo	Credit Account	ZND169352370183				Rejected	330.00		19-9-2023 04:16:17 PM		3-10-2023 04:16:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004367	Claim	Delay Delivery Premium Parcel	Jean Kee	Prepaid Account	ZND169445365423	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	19-9-2023 03:05:37 PM	29-11-2023 10:38:27 AM	3-10-2023 03:05:37 PM	27-11-2023 10:38:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004366	Claim	Damage	CM wan	Credit Account	ZND169444909895	No	Force Majeure	Express	Pending Responsible Staff Details	300.00	200.00	19-9-2023 01:38:45 PM	13-10-2023 06:04:23 PM	3-10-2023 01:38:45 PM	11-10-2023 06:02:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004365	Claim	Damage	Aqil Uzair	Credit Account	ZND169446428493	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	40.00	40.00	19-9-2023 01:03:24 PM		3-10-2023 01:03:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004364	Claim	Damage	SPECTRUM VIEW SDN BHD	Credit Account	ZND169445135354	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	430.71	200.00	19-9-2023 11:26:24 AM	11-11-2023 10:01:39 AM	3-10-2023 11:26:24 AM	9-11-2023 09:52:56 AM		Audit Trail	Download Incident Report	Download Claim Form

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