1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004394	Claim	Delay Delivery Premium Parcel	Jane	Prepaid Account	ZND169346792458				Rejected	100.00		22-9-2023 05:52:22 PM		6-10-2023 05:52:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004393	Claim	Lost	PACKNPOST2U SDN BHD	Credit Account	900900536045	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1200.00	200.00	22-9-2023 03:43:45 PM	1-11-2023 10:06:38 AM	6-10-2023 03:43:45 PM	30-10-2023 10:02:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004392	Claim	Delay Delivery Premium Parcel	Yen Yee	Cash	ZND168724037631				Rejected	100.00		22-9-2023 02:13:10 PM		6-10-2023 02:13:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004391	Claim	Delay Delivery Premium Parcel	KELVIN CHANG	Cash	ZND169449256741	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	1526.90	100.00	22-9-2023 11:21:55 AM	13-10-2023 05:56:29 PM	6-10-2023 11:21:55 AM	11-10-2023 05:49:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004390	Claim	Lost	SUMOPACK SDN. BHD	Credit Account	CND169346915284003	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	117.00	97.00	22-9-2023 10:57:36 AM	12-10-2023 10:01:27 AM	6-10-2023 10:57:36 AM	10-10-2023 09:57:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004389	Claim	Damage	HJ EXPRESS	Credit Account	ZND169446814289				Rejected	855.00		22-9-2023 10:38:10 AM		6-10-2023 10:38:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004388	Claim	Delay Delivery Premium Parcel	Law Yin Ling	Credit Account	ZND169447688469	No	Hub/Depo/Station Handling Issue	Premium	Rejected	89.00		21-9-2023 04:28:53 PM		5-10-2023 04:28:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004387	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169445869662	No	Force Majeure	Express	Pending Responsible Staff Details	25.00	25.00	21-9-2023 04:28:14 PM	3-12-2023 12:02:09 PM	5-10-2023 04:28:14 PM	1-12-2023 11:59:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004386	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND169351716234	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	121.00	121.00	21-9-2023 03:53:38 PM	18-10-2023 01:53:04 PM	5-10-2023 03:53:38 PM	16-10-2023 01:48:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004385	Claim	Damage	SOH KER LEE	Cash	ZND169447964099	No	Force Majeure	Express	Pending Responsible Staff Details	158.00	158.00	21-9-2023 11:59:14 AM	17-11-2023 06:16:03 PM	5-10-2023 11:59:14 AM	15-11-2023 06:09:34 AM		Audit Trail	Download Incident Report	Download Claim Form

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