1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004384	Claim	Lost	ABNER BEAUTY	Credit Account	ZND169160170821	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		21-9-2023 10:59:01 AM		5-10-2023 10:59:01 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004383	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND169447375437	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	21-9-2023 09:23:02 AM	7-10-2023 11:28:13 AM	5-10-2023 09:23:02 AM	5-10-2023 11:21:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004382	Claim	Lost	Chin Lee Pinggan Mangkuk	Credit Account	ZND169352912543	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	89.00	89.00	20-9-2023 07:32:04 PM	13-10-2023 05:58:31 PM	4-10-2023 07:32:04 PM	11-10-2023 05:56:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004381	Claim	Delay Delivery Premium Parcel	LEE XING HONG	Prepaid Account	ZND169445654787				Rejected	0.00		20-9-2023 07:13:58 PM		4-10-2023 07:13:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004380	Claim	Damage	CM Wan	Credit Account	ZND169448003605	No	Force Majeure	Express	Pending Responsible Staff Details	38.72	38.72	20-9-2023 04:26:34 PM	13-10-2023 06:02:08 PM	4-10-2023 04:26:34 PM	11-10-2023 05:59:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004379	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND169351096350	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	117.00	117.00	20-9-2023 04:20:41 PM	18-10-2023 01:58:22 PM	4-10-2023 04:20:41 PM	16-10-2023 01:53:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004378	Claim	Delay Delivery Premium Parcel	aiko yumi x3+2	Prepaid Account	ZND169447626478	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		20-9-2023 03:43:02 PM		4-10-2023 03:43:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004377	Claim	Damage FreshBox	Cida Wen	Credit Account	ZND169447955974	No	Hub/Depo/Station Handling Issue	Express	Rejected	299.00		20-9-2023 03:06:17 PM		4-10-2023 03:06:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004376	Claim	Damage	Hallmark Furniture Sdn Bhd	Credit Account	ZND169348579156	No	Force Majeure	Express	Pending Responsible Staff Details	260.00	200.00	20-9-2023 11:16:25 AM	3-11-2023 03:05:27 PM	4-10-2023 11:16:25 AM	1-11-2023 03:01:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004375	Claim	Damage	MIKAF MAJU ENT	Credit Account	ZND169447615229				Rejected	231.00		20-9-2023 10:38:05 AM		4-10-2023 10:38:05 AM			Audit Trail	Download Incident Report	Download Claim Form

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