1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/10/V1/004437	Claim	Damage	AIK HOE	Credit Account	ZND169452400902	No	Force Majeure	Express	Rejected	200.00		2-10-2023 05:15:00 PM		16-10-2023 05:15:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004436	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169448249157	No	Force Majeure	Express	Pending Responsible Staff Details	80.00	80.00	2-10-2023 04:12:48 PM	17-11-2023 05:54:22 PM	16-10-2023 04:12:48 PM	15-11-2023 05:46:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004435	Claim	Delay Delivery Premium Parcel	Wong XiaoQi	Credit Account	ZND169588278826	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	95.00		2-10-2023 02:57:36 PM	5-10-2023 10:40:51 AM	16-10-2023 02:57:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004434	Claim	Damage	ATMUA FURNISHING (M) SDN BHD	Credit Account	CND169573976010001	No	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	999.00	200.00	2-10-2023 12:39:10 PM		16-10-2023 12:39:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004433	Claim	Damage	LIKE BUG SDN BHD	Prepaid Account	ZND169444915971	No	Force Majeure	Express	Rejected	210.00		2-10-2023 11:05:58 AM		16-10-2023 11:05:58 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004432	Claim	Lost	PENI CONCEPT STORE	Credit Account	ZND169447014077	No	Hub/Depo/Station Handling Issue	Express	Rejected	213.74		2-10-2023 10:42:09 AM		16-10-2023 10:42:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004431	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND169450530083	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	50.00	50.00	2-10-2023 09:33:38 AM	17-12-2023 11:43:35 AM	16-10-2023 09:33:38 AM	15-12-2023 11:33:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004430	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169452359040	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	1-10-2023 11:27:12 AM	8-11-2023 02:02:44 PM	15-10-2023 11:27:12 AM	6-11-2023 02:00:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/10/V1/004429	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169574177898	No	Force Majeure	Express	Rejected	30.00		1-10-2023 09:25:33 AM		15-10-2023 09:25:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V2/004416	Appeal	Damage	SELF CONCEPT ENTERPRISE	Credit Account	CND169451754617001	No	Hub/Depo/Station Handling Issue	Express	Completed	200.00	200.00	27-9-2023 02:52:48 PM		11-10-2023 02:52:48 PM	27-11-2023 10:14:44 AM	27-11-2023 10:16:49 AM	Audit Trail	Download Incident Report	Download Claim Form

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