1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004427	Claim	Lost	TIN HEN MING	Credit Account	ZND169450075744	No	Hub/Depo/Station Handling Issue	Value Pack	Info Incomplete	1300.00		30-9-2023 02:19:17 PM		14-10-2023 02:19:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004426	Claim	Damage	COLOR LIFE SDN BHD	Cash	ZND169574751463				Rejected	150.00		30-9-2023 11:19:15 AM		14-10-2023 11:19:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004425	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	ZND169350127345				Rejected	1329.00		30-9-2023 10:32:51 AM		14-10-2023 10:32:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004424	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Credit Account	ZND169451582173	No	Force Majeure	Express	Rejected	200.00		29-9-2023 04:54:55 PM		13-10-2023 04:54:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004423	Claim	Delay Delivery Premium Parcel	Grace khayathiri devi a/p hari lall	Credit Account	ZND169452117022				Rejected	0.00		29-9-2023 04:05:56 PM		13-10-2023 04:05:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004422	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND169452358227	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	4899.00	200.00	29-9-2023 02:20:48 PM	30-11-2023 02:12:19 PM	13-10-2023 02:20:48 PM	28-11-2023 02:08:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004421	Claim	Lost	pusat perabut smh	Prepaid Account	ZND169449530155	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		28-9-2023 03:31:40 PM		12-10-2023 03:31:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004420	Claim	Damage	CM Wan	Credit Account	ZND169452182907	No	Force Majeure	Express	Pending Responsible Staff Details	118.72	118.72	28-9-2023 02:49:29 PM	26-11-2023 10:27:17 AM	12-10-2023 02:49:29 PM	24-11-2023 10:25:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004419	Claim	Damage FreshBox	Haryani Binti Awang	Prepaid Account	ZND169450984251	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	180.00		28-9-2023 01:26:21 PM		12-10-2023 01:26:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004418	Claim	Lost	ENGHONG ELECTRICAL & MEDICAL SDN BHD	Prepaid Account	ZND169445138126	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	372.44	244.20	28-9-2023 10:14:58 AM	17-11-2023 06:08:55 PM	12-10-2023 10:14:58 AM	15-11-2023 05:59:13 AM		Audit Trail	Download Incident Report	Download Claim Form

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