1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005083	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND169828589262	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 12:48:11 PM		24-1-2024 12:48:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005082	Claim	Lost	ELIZABETH	Credit Account	ZND170379625583				Rejected	209.00		10-1-2024 12:46:05 PM		24-1-2024 12:46:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005081	Claim	Damage	ACHIEVA TECHNOLOGY SDN BHD	Credit Account	ZND170447602836	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	235.00	200.00	10-1-2024 12:04:41 PM	15-3-2024 09:56:18 AM	24-1-2024 12:04:41 PM	13-3-2024 09:48:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005080	Claim	Damage	CASSA WORLDWIDE SDN BHD	Credit Account	ZND170310675288				Rejected	1598.00		10-1-2024 10:52:52 AM		24-1-2024 10:52:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005079	Claim	Damage FreshBox	John Ng	Cash	ZND170447025048	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	260.00	200.00	9-1-2024 10:05:01 PM	13-3-2024 12:29:06 PM	23-1-2024 10:05:01 PM	11-3-2024 12:01:00 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005078	Claim	Damage	VSHOP	Credit Account	ZND170311515972	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	250.00	232.00	9-1-2024 06:14:17 PM	11-7-2024 03:33:54 PM	23-1-2024 06:14:17 PM	22-3-2024 05:35:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005077	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	ZND170381166463	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	300.00	200.00	9-1-2024 05:14:57 PM	1-3-2024 05:32:10 PM	23-1-2024 05:14:57 PM	28-2-2024 05:29:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005076	Claim	Damage	WAH SENG (1986) SDN BHD	Credit Account	ZND170446329703	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	111.80		9-1-2024 05:07:32 PM		23-1-2024 05:07:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005075	Claim	Damage	SATISH	Credit Account	ZND170446663654				Rejected	180.00		9-1-2024 04:35:02 PM		23-1-2024 04:35:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005074	Claim	Lost	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND170203098392	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	116.00	116.00	9-1-2024 04:08:32 PM	5-2-2024 05:05:16 PM	23-1-2024 04:08:32 PM	3-2-2024 04:52:05 AM		Audit Trail	Download Incident Report	Download Claim Form

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