1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005052	Claim	Damage FreshBox	NUR MULIANA BINTI HUSAINI	Cash	ZND170377231946	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	285.00		6-1-2024 05:58:39 PM		20-1-2024 05:58:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005051	Claim	Damage	PRINCESS KUANG	Credit Account	ZND170378932255				Rejected	75.00		6-1-2024 05:06:48 PM		20-1-2024 05:06:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005050	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170379101926	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	40.00	40.00	6-1-2024 04:15:18 PM	13-3-2024 11:00:11 AM	20-1-2024 04:15:18 PM	11-3-2024 10:34:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005049	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	CND170312472090002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	6-1-2024 03:42:46 PM	15-2-2024 10:36:29 AM	20-1-2024 03:42:46 PM	13-2-2024 10:11:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005048	Claim	Damage	pusat perabut smh	Prepaid Account	ZND170377978889				Rejected	250.00		6-1-2024 03:25:04 PM		20-1-2024 03:25:04 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005047	Claim	Delay Delivery Premium Parcel	PANG KOK ENG	Credit Account	ZND170379703588	No	Logistic IT System Issue	Premium	Rejected	210.00		6-1-2024 03:19:02 PM		20-1-2024 03:19:02 PM	13-3-2024 11:52:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005046	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170380039751	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	6-1-2024 03:13:15 PM	26-9-2024 02:21:05 PM	20-1-2024 03:13:15 PM	24-9-2024 02:19:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005045	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170378100821	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	6-1-2024 02:02:55 PM	5-2-2024 03:51:47 PM	20-1-2024 02:02:55 PM	3-2-2024 03:40:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005044	Claim	Damage	HAZEL LOW	Credit Account	ZND170379861202	No	Hub/Depo/Station Handling Issue	Express	Rejected	70.00		6-1-2024 01:34:22 PM		20-1-2024 01:34:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005043	Claim	Damage	JS HOUSEHOLD ENTERPRISE	Credit Account	ZND170379297698	Yes	Force Majeure	Express	Rejected	190.00		6-1-2024 10:38:57 AM		20-1-2024 10:38:57 AM			Audit Trail	Download Incident Report	Download Claim Form

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