1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005123	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170378102269	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		12-1-2024 01:31:06 PM		26-1-2024 01:31:06 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005122	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND170026852737				Rejected	226.20		12-1-2024 12:18:07 PM		26-1-2024 12:18:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005121	Claim	Delay Delivery Premium Parcel	PATRICK	Credit Account	ZND170447818824	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	11-1-2024 10:01:32 PM	2-2-2024 02:51:59 PM	25-1-2024 10:01:32 PM	31-1-2024 02:49:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005120	Claim	Delay Delivery Premium Parcel	MALURI PHOTO STUDIO	Credit Account	ZND170447815342	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	11-1-2024 09:53:19 PM	2-2-2024 02:58:51 PM	25-1-2024 09:53:19 PM	31-1-2024 02:58:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005119	Claim	Damage	Ng Eng Seong	Credit Account	ZND170381126030				Rejected	380.00		11-1-2024 05:03:05 PM		25-1-2024 05:03:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005118	Claim	Damage	Jubilant Prestige Sdn Bhd	Credit Account	CND170380642104001				Rejected	0.00		11-1-2024 04:52:37 PM		25-1-2024 04:52:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005117	Claim	Damage	WAH SENG (1986) SDN BHD	Credit Account	ZND170449350193	No	Hub/Depo/Station Handling Issue	Express	Rejected	124.60		11-1-2024 03:29:53 PM		25-1-2024 03:29:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005116	Claim	Lost	Xinjing Kee	Credit Account	ZND170312349316				Rejected	198.00		11-1-2024 03:21:08 PM		25-1-2024 03:21:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005115	Claim	Damage	IRENE LEE	Credit Account	ZND170448572572				Rejected	75.00		11-1-2024 02:27:47 PM		25-1-2024 02:27:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005114	Claim	Damage	NUR AZLINE RABIATUL BINTI ABDUL RANI	Prepaid Account	ZND170379905616	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	360.00	200.00	11-1-2024 02:26:04 PM		25-1-2024 02:26:04 PM	30-10-2025 11:04:30 AM		Audit Trail	Download Incident Report	Download Claim Form

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