1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005103	Claim	Damage	Jasmin	Cash	ZND170447878101	No	Driver Issue	FreshBox	Pending Responsible Staff Details	560.00	200.00	10-1-2024 02:39:13 PM	22-3-2024 05:26:47 PM	24-1-2024 02:39:13 PM	20-3-2024 05:23:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005102	Claim	Damage	Christine Tan	Credit Account	ZND170382620919				Rejected	159.00		10-1-2024 02:32:19 PM		24-1-2024 02:32:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005101	Claim	Delay Delivery Premium Parcel	Chloe Lee Yee Ching	Cash	ZND170447216972	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	0.00	100.00	10-1-2024 02:12:02 PM	1-3-2024 11:26:08 AM	24-1-2024 02:12:02 PM	28-2-2024 11:18:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005100	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021803598	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 01:41:48 PM		24-1-2024 01:41:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005099	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021510663	No	Hub/Depo/Station Handling Issue	Express	Rejected	799.00		10-1-2024 01:39:39 PM		24-1-2024 01:39:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005098	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021910333	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 01:37:12 PM		24-1-2024 01:37:12 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005097	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021910869	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 01:35:48 PM		24-1-2024 01:35:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005096	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021806513	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 01:34:42 PM		24-1-2024 01:34:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005095	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170021806322	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		10-1-2024 01:33:18 PM		24-1-2024 01:33:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005094	Claim	Lost	MMAG DIGITAL SDN BHD	Credit Account	ZND170020717063				Rejected	50.00		10-1-2024 01:20:05 PM		24-1-2024 01:20:05 PM			Audit Trail	Download Incident Report	Download Claim Form

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