1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005113	Claim	Damage	AIK HOE HOME CENTRE SDN BHD	Credit Account	ZND170447497685	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	290.00	200.00	11-1-2024 02:17:00 PM	13-3-2024 12:56:01 PM	25-1-2024 02:17:00 PM	11-3-2024 12:47:57 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005112	Claim	Lost	YE TAY	Cash	ZND170379470954	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	190.00	180.00	11-1-2024 01:43:44 PM	29-9-2024 05:33:01 PM	25-1-2024 01:43:44 PM	27-9-2024 05:28:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005111	Claim	Damage	Muhammad Qhairiz Nabil bin Zulkifli	Cash	ZND1703106550751				Rejected	0.00		11-1-2024 11:09:18 AM		25-1-2024 11:09:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005110	Claim	Missing Content	Cloris Ang	Cash	ZND170309807911	No	Hub/Depo/Station Handling Issue	Express	Rejected	238.00		11-1-2024 11:05:18 AM		25-1-2024 11:05:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005109	Claim	Damage	Siti Nurasikin Binti Amran	Cash	ZND170447240960				Rejected	329.00		11-1-2024 10:57:51 AM		25-1-2024 10:57:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005108	Claim	Damage	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND170202493419	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1000.00	200.00	11-1-2024 10:45:13 AM	8-3-2024 03:28:11 PM	25-1-2024 10:45:13 AM	6-3-2024 03:19:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005107	Claim	Lost	TND EXPRESS (M) SDN BHD	Credit Account	ZND170292555745	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	150.00	150.00	10-1-2024 06:51:15 PM	15-5-2024 11:13:25 AM	24-1-2024 06:51:15 PM	13-5-2024 11:09:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005106	Claim	Delay Delivery Premium Parcel	Tan Keat Loon	Credit Account	ZND170447655740	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	100.00	100.00	10-1-2024 05:38:49 PM	1-3-2024 11:17:35 AM	24-1-2024 05:38:49 PM	28-2-2024 11:15:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005105	Claim	Damage FreshBox	AMASS FOOD MARKET	Cash	ZND170447711736	No	LineHaul Connectivity Issue	FreshBox	Pending Responsible Staff Details	359.00	200.00	10-1-2024 05:06:05 PM	22-3-2024 10:28:51 AM	24-1-2024 05:06:05 PM	20-3-2024 10:28:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005104	Claim	Damage	CHA BEE HONG	Credit Account	ZND170447458945	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2500.00	200.00	10-1-2024 03:35:15 PM	8-3-2024 03:22:10 PM	24-1-2024 03:35:15 PM	6-3-2024 03:17:47 AM		Audit Trail	Download Incident Report	Download Claim Form

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