1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005063	Claim	Lost	EvGuru	Prepaid Account	10248579331	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	465.01	200.00	8-1-2024 04:52:18 PM	7-4-2025 11:16:35 AM	22-1-2024 04:52:18 PM	5-4-2025 11:11:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005062	Claim	Damage	ROY JOHNSON JACOB	Prepaid Account	10248916436	No	Hub/Depo/Station Handling Issue	Express	Rejected	1441.00		8-1-2024 04:09:07 PM		22-1-2024 04:09:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005061	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND170377897098	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	8-1-2024 02:49:19 PM	1-3-2024 11:36:11 AM	22-1-2024 02:49:19 PM	28-2-2024 11:26:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005060	Claim	Delay Delivery Premium Parcel	wen	Cash	ZND170446954523	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	50.00	50.00	8-1-2024 02:30:22 PM	1-6-2024 05:35:31 PM	22-1-2024 02:30:22 PM	30-5-2024 05:26:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005059	Claim	Delay Delivery Premium Parcel	Jaysern Yip	Credit Account	ZND170377332155	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	13.67	13.67	8-1-2024 01:13:17 PM	21-3-2024 04:51:28 PM	22-1-2024 01:13:17 PM	19-3-2024 04:34:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005058	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	CND170205952685002				Rejected	100.00		8-1-2024 11:41:37 AM		22-1-2024 11:41:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005057	Claim	Delay Delivery Premium Parcel	Nor Suhasniza Binti Ahmad Subri	Credit Account	ZND170382105768	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		8-1-2024 10:19:09 AM		22-1-2024 10:19:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005056	Claim	Damage	ABY	Credit Account	ZND170378616186				Rejected	194.50		7-1-2024 04:21:48 PM		21-1-2024 04:21:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005055	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170312721570	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	20.00	20.00	7-1-2024 09:41:08 AM	15-2-2024 10:32:57 AM	21-1-2024 09:41:08 AM	13-2-2024 10:11:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005054	Claim	Damage	Mohammad Syafiq bin johari	Prepaid Account	ZND170381419347	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		7-1-2024 04:23:14 AM		21-1-2024 04:23:14 AM			Audit Trail	Download Incident Report	Download Claim Form

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