1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005073	Claim	Damage	pusat perabut smh	Prepaid Account	ZND170446906119	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	300.00	200.00	9-1-2024 03:35:13 PM	29-2-2024 02:15:37 PM	23-1-2024 03:35:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005072	Claim	Damage	TOP LIFESTYLE SDN BHD	Prepaid Account	ZND170446312293	No	Hub/Depo/Station Handling Issue	Express	Rejected	418.00		9-1-2024 03:11:13 PM		23-1-2024 03:11:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005071	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	CND170311229800052	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	9-1-2024 03:09:50 PM	1-3-2024 05:29:14 PM	23-1-2024 03:09:50 PM	28-2-2024 05:25:17 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005070	Claim	Damage	KETO SDN BHD	Credit Account	ZND170446320328				Rejected	644.96		9-1-2024 03:01:35 PM		23-1-2024 03:01:35 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005069	Claim	Missing Content	Cloris Ang	Cash	ZND170309807911				Rejected	238.00		9-1-2024 01:11:38 PM		23-1-2024 01:11:38 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005068	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	ZND170446514451	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	9-1-2024 08:30:12 AM	25-3-2024 09:38:44 AM	23-1-2024 08:30:12 AM	23-3-2024 09:26:30 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005067	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	ZND170382182752	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	9-1-2024 08:26:11 AM	17-2-2024 04:01:18 PM	23-1-2024 08:26:11 AM	15-2-2024 03:49:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005066	Claim	Lost	Jordon jordon	Prepaid Account	10248747725	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	139.56	139.56	8-1-2024 05:20:07 PM	1-3-2024 11:05:02 AM	22-1-2024 05:20:07 PM	28-2-2024 11:02:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005065	Claim	Damage	NG ENG SEONG	Credit Account	ZND170381126030				Rejected	380.00		8-1-2024 05:18:21 PM		22-1-2024 05:18:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005064	Claim	Missing Content	Danny	Prepaid Account	10249059424				Rejected	14.71		8-1-2024 04:54:45 PM		22-1-2024 04:54:45 PM			Audit Trail	Download Incident Report	Download Claim Form

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