1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007754	Claim	Delay Delivery Premium Parcel	IDG SPORT	Prepaid Account	ZND172913135862				Rejected	0.00		25-10-2024 12:15:23 PM		8-11-2024 12:15:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007753	Claim	Damage	JS HOUSEHOLD ENTERPRISE	Cash	ZND172951312034	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	200.00		25-10-2024 11:47:50 AM	27-2-2026 04:28:01 PM	8-11-2024 11:47:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007752	Claim	Damage	DARSHOP ELECTRONIC HOME APPLIANCES	Credit Account	ZND172951245721	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	3244.00	3199.00	25-10-2024 11:42:19 AM	21-6-2026 11:31:13 AM	8-11-2024 11:42:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007751	Claim	Lost	MMATRIX	Credit Account	ZND172910751379				Rejected	4999.00		25-10-2024 08:45:47 AM		8-11-2024 08:45:47 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007750	Claim	Damage	HJ EXPRESS	Credit Account	ZND172912726344				Rejected	2095.68		23-10-2024 10:40:54 PM		6-11-2024 10:40:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007749	Claim	Delay Delivery Premium Parcel	KHAIROL IMAN BIN KHAIROL ANUAR	Cash	ZND172912136433	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	23-10-2024 08:43:34 PM	27-11-2024 04:31:56 PM	6-11-2024 08:43:34 PM	25-11-2024 04:11:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007748	Claim	Damage	Su Shi Cheah	Cash	ZND172850656444				Info Incomplete	52.00		23-10-2024 04:01:13 PM	30-10-2024 10:47:24 AM	6-11-2024 04:01:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007747	Claim	Damage	AIK HOE	Credit Account	ZND172852213621				Rejected	150.00		23-10-2024 03:26:42 PM		6-11-2024 03:26:42 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007746	Claim	Damage	SUMBER MAJUJAYA SDN BHD	Cash	ZND172190707769-A	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	270.00	200.00	23-10-2024 02:59:56 PM	21-12-2024 09:58:35 AM	6-11-2024 02:59:56 PM	19-12-2024 09:53:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007745	Claim	Delay Delivery Premium Parcel	BRYAN	Credit Account	ZND172913280272	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	200.00		23-10-2024 01:49:25 PM	27-10-2024 03:50:13 PM	6-11-2024 01:49:25 PM			Audit Trail	Download Incident Report	Download Claim Form

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