1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007724	Claim	Damage	LAM JIN CHI	Credit Account	ZND172806794497				Rejected	499.00		22-10-2024 09:49:56 AM		5-11-2024 09:49:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007723	Claim	Damage	U & ME Electrical Sdn Bhd	Credit Account	ZND172850995772	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	21-10-2024 05:07:04 PM	19-4-2025 01:53:41 PM	4-11-2024 05:07:04 PM	17-4-2025 01:53:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007722	Claim	Damage	Firuz Carmelia Binti Mohd Isa	Prepaid Account	ZND172805927162				New	250.00		21-10-2024 03:59:39 PM	22-10-2024 03:59:39 PM	4-11-2024 03:59:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007721	Claim	Delay Delivery Premium Parcel	XING HUAT FISHERY TRADING	Prepaid Account	ZND172911426498				New	200.00		21-10-2024 03:32:46 PM	22-10-2024 03:32:46 PM	4-11-2024 03:32:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007720	Claim	Damage	CM WAN	Credit Account	ZND172910668912	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	255.29	50.00	21-10-2024 02:14:43 PM	24-11-2024 03:41:56 PM	4-11-2024 02:14:43 PM	22-11-2024 03:34:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007719	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND172688619734				Rejected	200.00		21-10-2024 11:52:09 AM		4-11-2024 11:52:09 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007718	Claim	Damage	BS HONG LAM TRADING	Credit Account	ZND172911739031	No	Force Majeure	Express	Pending Responsible Staff Details	148.00	148.00	21-10-2024 10:47:11 AM	7-11-2024 04:14:09 PM	4-11-2024 10:47:11 AM	5-11-2024 04:03:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007717	Claim	Damage	REX	Cash	ZND172850407947				Rejected	2600.00		21-10-2024 10:45:22 AM		4-11-2024 10:45:22 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007716	Claim	Lost	MMATRIX	Credit Account	ZND172600703596				Rejected	6999.00		21-10-2024 10:25:37 AM		4-11-2024 10:25:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007715	Claim	Damage	ROSLI BIN AWANG	Credit Account	ZND172850833920	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	180.00	180.00	21-10-2024 08:55:29 AM	1-11-2024 01:49:45 PM	4-11-2024 08:55:29 AM	30-10-2024 01:45:58 AM		Audit Trail	Download Incident Report	Download Claim Form

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