1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007774	Claim	Damage	Jocelyn Yong	Credit Account	ZND172805599482				Info Incomplete	238.00		28-10-2024 05:04:36 PM	1-11-2024 04:01:14 PM	11-11-2024 05:04:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007773	Claim	Damage	AIK HOE	Credit Account	ZND172912626613				Rejected	150.00		28-10-2024 03:39:20 PM		11-11-2024 03:39:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007772	Claim	Damage	CM WAN	Credit Account	ZND172984491065	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	128.55	128.55	28-10-2024 03:24:19 PM	22-11-2024 11:50:28 AM	11-11-2024 03:24:19 PM	20-11-2024 11:48:12 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007771	Claim	Lost	Hà Văn Quang	Credit Account	ZND172849764914	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	200.00		28-10-2024 12:40:33 PM		11-11-2024 12:40:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007770	Claim	Damage	CM WAN	Credit Account	ZND172976240503	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	257.72	50.00	28-10-2024 12:30:56 PM	16-11-2024 10:46:52 AM	11-11-2024 12:30:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007769	Claim	Lost	KOKWAH TAN	Credit Account	ZND172848900092	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	167.90		28-10-2024 11:15:08 AM	31-10-2024 01:48:34 PM	11-11-2024 11:15:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007768	Claim	Damage	CM Wan	Credit Account	CND172913161090001	No	Hub/Depo/Station Handling Issue	Express	Rejected	521.44		28-10-2024 11:13:50 AM		11-11-2024 11:13:50 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007767	Claim	Lost	HIGHFIVE CHANNEL SDN BHD	Cash	CND172804869142001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	184.00	100.00	28-10-2024 10:35:47 AM	12-2-2025 09:42:17 AM	11-11-2024 10:35:47 AM	10-2-2025 09:38:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007766	Claim	Delay Delivery Premium Parcel	Paperboy Logistics Sdn Bhd	Credit Account	ZND172953165256	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	28-10-2024 10:20:18 AM	1-3-2025 10:03:34 AM	11-11-2024 10:20:18 AM	27-2-2025 09:50:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007765	Claim	Delay Delivery Premium Parcel	Bo Wang	Credit Account	TOP60787007	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	100.00		28-10-2024 03:41:48 AM	29-1-2025 11:33:37 AM	11-11-2024 03:41:48 AM			Audit Trail	Download Incident Report	Download Claim Form

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