1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007734	Claim	Lost	MMATRIX	Credit Account	ZND172850858664				Rejected	6999.00		23-10-2024 08:55:53 AM		6-11-2024 08:55:53 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007733	Claim	Lost	MMATRIX	Credit Account	ZND172806047630				Rejected	4999.00		23-10-2024 08:52:33 AM		6-11-2024 08:52:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007732	Claim	Lost	MMATRIX	Credit Account	ZND172806052979				Rejected	10.00		23-10-2024 08:50:12 AM		6-11-2024 08:50:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007731	Claim	Lost	MMATRIX	Credit Account	ZND172850831339				Rejected	10.00		23-10-2024 08:48:36 AM		6-11-2024 08:48:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007730	Claim	Lost	Danny	Credit Account	ZND172912790086	No	Hub/Depo/Station Handling Issue	Express	Rejected	650.00		22-10-2024 08:56:47 PM		5-11-2024 08:56:47 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007729	Claim	Damage	Tengku Nizaruddin bin Tengku Zainudin	Credit Account	ZND172913426786	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1038.00	200.00	22-10-2024 06:54:43 PM	31-10-2024 05:04:24 PM	5-11-2024 06:54:43 PM	29-10-2024 05:00:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007728	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172850645301	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	1059.00	200.00	22-10-2024 03:18:21 PM		5-11-2024 03:18:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007727	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND172912009676	No	Force Majeure	Express	Pending Responsible Staff Details	139.00	139.00	22-10-2024 10:52:13 AM	20-12-2024 05:46:20 PM	5-11-2024 10:52:13 AM	18-12-2024 05:41:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007726	Claim	Damage FreshBox	BEDIN BIN JUSOH	Cash	ZND172911678224	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	0.00		22-10-2024 10:19:38 AM	26-10-2024 12:07:08 PM	5-11-2024 10:19:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007725	Claim	Damage	WAH LEE CHAINSTORE SDN BHD	Credit Account	ZND172849022380	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	2651.00	2651.00	22-10-2024 10:08:38 AM	12-4-2025 05:08:53 PM	5-11-2024 10:08:38 AM			Audit Trail	Download Incident Report	Download Claim Form

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