1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007794	Claim	Lost	ANG WE LING	Credit Account	ZND172798194862	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	65.52	65.52	30-10-2024 12:03:59 PM	22-11-2024 10:25:04 AM	13-11-2024 12:03:59 PM	20-11-2024 10:12:29 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007793	Claim	Lost	JCOFFEE & BEVERAGE SDN BHD	Credit Account	ZND172985448044	No	Force Majeure	Express	Pending Responsible Staff Details	1099.00	200.00	30-10-2024 10:53:33 AM	22-11-2024 09:59:42 AM	13-11-2024 10:53:33 AM	20-11-2024 09:55:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007792	Claim	Damage	Imran Farcy	Credit Account	ZND172975922516	No	Force Majeure	Express	Pending by Operation	60.00		30-10-2024 09:17:42 AM	3-11-2024 11:55:13 AM	13-11-2024 09:17:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007791	Claim	Damage FreshBox	Ummi ummairah binti mohd hazri	Cash	ZND172984505922				Rejected	367.00		30-10-2024 06:50:19 AM		13-11-2024 06:50:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007790	Claim	Lost	SAFE REACH INTL LOGISTICS CO LIMITED	Credit Account	ZND1728877415708-A	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	350.00	200.00	29-10-2024 11:16:40 PM	9-11-2024 03:24:43 PM	12-11-2024 11:16:40 PM	7-11-2024 03:15:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007789	Claim	Damage	Servex (Malaysia) Sdn Bhd	Credit Account	CND172951867602006	No	Force Majeure	Express	Pending Responsible Staff Details	442.00	442.00	29-10-2024 07:09:42 PM	17-11-2024 04:00:17 PM	12-11-2024 07:09:42 PM	15-11-2024 03:57:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007788	Claim	Short Piece	YONG CHEE WEI	Credit Account	770930005	No	Force Majeure	Express	Pending by Operation	300.00		29-10-2024 06:52:46 PM	3-11-2024 10:59:35 AM	12-11-2024 06:52:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007787	Claim	Damage	DARSHOP ELECTRONIC HOME APPLIANCES	Credit Account	ZND172952879154	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	29-10-2024 05:22:50 PM	28-11-2024 03:50:51 PM	12-11-2024 05:22:50 PM	26-11-2024 03:42:10 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007786	Claim	Missing Content	SRH	Credit Account	ZND1728877415708				Rejected	350.00		29-10-2024 04:37:25 PM		12-11-2024 04:37:25 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007785	Claim	Damage	SUFI AISHA BT NIZAM ADISHAH	Credit Account	ZND172985239406				Rejected	60.00		29-10-2024 04:06:12 PM		12-11-2024 04:06:12 PM			Audit Trail	Download Incident Report	Download Claim Form

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