1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007784	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND172975947076	No	Force Majeure	Express	Pending Responsible Staff Details	610.00	200.00	29-10-2024 03:17:57 PM	22-11-2024 10:49:03 AM	12-11-2024 03:17:57 PM	20-11-2024 10:26:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007783	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND172975928495	Yes	Force Majeure	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	1554.00	1515.00	29-10-2024 02:51:34 PM		12-11-2024 02:51:34 PM	7-4-2026 10:56:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007782	Claim	Delay Delivery Premium Parcel	THAMA	Credit Account	ZND172984965788				Rejected	100.00		29-10-2024 02:02:48 PM		12-11-2024 02:02:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007781	Claim	Damage	DAZZLER MAX SDN BHD	Cash	ZND172951547450	No	Force Majeure	Express	Pending Responsible Staff Details	1399.00	200.00	29-10-2024 12:51:08 PM	17-11-2024 10:45:03 AM	12-11-2024 12:51:08 PM	15-11-2024 10:39:41 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007780	Claim	Damage	CM WAN	Credit Account	ZND172952015903	No	Hub/Depo/Station Handling Issue	Express	Rejected	128.72		29-10-2024 12:15:45 PM		12-11-2024 12:15:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007779	Claim	Lost	omika bundle	Prepaid Account	ZND172851011655	No	Hub/Depo/Station Handling Issue	Value Pack	Pending by Operation	120.00		29-10-2024 11:28:20 AM	1-11-2024 04:06:24 PM	12-11-2024 11:28:20 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007778	Claim	Lost	MMATRIX	Credit Account	ZND172851794152				Rejected	10.00		29-10-2024 08:29:25 AM		12-11-2024 08:29:25 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007777	Claim	Lost	MMATRIX	Credit Account	ZND172850150355	No	Force Majeure	Express	Pending by Operation	7999.00		29-10-2024 08:27:59 AM	1-11-2024 04:31:57 PM	12-11-2024 08:27:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007776	Claim	Lost	MMATRIX	Credit Account	ZND172850120273				Rejected	10.00		29-10-2024 08:25:40 AM		12-11-2024 08:25:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007775	Claim	Damage	FEE CHI HOW	Credit Account	ZND172849338948	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	238.00		28-10-2024 05:08:02 PM	29-1-2025 03:06:30 PM	11-11-2024 05:08:02 PM			Audit Trail	Download Incident Report	Download Claim Form

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