1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/10/V1/007744	Claim	Damage	SALLY STAR WORLD ENTERPRISE	Prepaid Account	ZND172848270089	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	175.00	175.00	23-10-2024 01:41:42 PM	20-11-2024 03:03:07 PM	6-11-2024 01:41:42 PM	18-11-2024 02:57:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007743	Claim	Delay Delivery Premium Parcel	MUHAMMAD HISYAM BIN HAZLAN	Credit Account	ZND172913392074	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	100.00	100.00	23-10-2024 11:00:49 AM	14-11-2024 09:32:59 AM	6-11-2024 11:00:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007742	Claim	Lost	CALIBRE EVENTS SOLUTIONS	Credit Account	RTSZND172850198968				Rejected	200.00		23-10-2024 10:50:04 AM		6-11-2024 10:50:04 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007741	Claim	Lost	MMATRIX	Credit Account	ZND172850005181	No	Force Majeure	Express	Pending by Operation	10.00		23-10-2024 09:53:37 AM	30-10-2024 03:33:50 PM	6-11-2024 09:53:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007740	Claim	Lost	MMATRIX	Credit Account	ZND172807007411				Rejected	10.00		23-10-2024 09:50:59 AM		6-11-2024 09:50:59 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007739	Claim	Lost	MMATRIX	Credit Account	ZND172806998185				Rejected	10.00		23-10-2024 09:49:33 AM		6-11-2024 09:49:33 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007738	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172851430524	No	Force Majeure	Express	Pending Responsible Staff and Payment Details	640.00	200.00	23-10-2024 09:49:18 AM	13-3-2025 10:01:53 AM	6-11-2024 09:49:18 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007737	Claim	Lost	MMATRIX	Credit Account	ZND172807546484				Rejected	10.00		23-10-2024 09:41:56 AM		6-11-2024 09:41:56 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007736	Claim	Lost	MMATRIX	Credit Account	ZND172806507165				Rejected	6999.00		23-10-2024 09:40:40 AM		6-11-2024 09:40:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/10/V1/007735	Claim	Lost	MMATRIX	Credit Account	ZND172805802216	No	Hub/Depo/Station Handling Issue	Express	Rejected	5999.00		23-10-2024 09:39:14 AM		6-11-2024 09:39:14 AM			Audit Trail	Download Incident Report	Download Claim Form

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