1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004233	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND168981779206	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	599.00	200.00	21-8-2023 11:59:51 AM	28-1-2024 10:45:16 AM	4-9-2023 11:59:51 AM	26-1-2024 10:27:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004232	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169155802829	No	Force Majeure	Express	Pending Responsible Staff Details	90.00	90.00	20-8-2023 01:50:57 PM	22-9-2023 09:38:16 AM	3-9-2023 01:50:57 PM	20-9-2023 09:33:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004231	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169155534102				Rejected	100.00		20-8-2023 12:59:50 PM		3-9-2023 12:59:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004230	Claim	Lost	XXN PREMIUM FLOWER TRADING	Credit Account	ZND168985574401				Info Incomplete	685.80		20-8-2023 12:45:07 PM	23-8-2023 11:26:33 AM	3-9-2023 12:45:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004229	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Credit Account	ZND169152328193	No	Force Majeure	Express	Rejected	200.00		19-8-2023 10:05:59 PM		2-9-2023 10:05:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004228	Claim	Damage	ARIFAZ CREATIVE SDN BHD	Credit Account	ZND169155192111	No	Force Majeure	Express	Pending Responsible Staff Details	311.00	200.00	19-8-2023 12:32:09 PM	9-9-2023 09:29:24 AM	2-9-2023 12:32:09 PM	7-9-2023 09:25:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004227	Claim	Lost	Goh Boon Seng	Credit Account	ZND169151034491	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	309.88	200.00	19-8-2023 11:34:31 AM	28-9-2023 10:14:49 AM	2-9-2023 11:34:31 AM	26-9-2023 10:01:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004226	Claim	Damage	Soh Lai Wee	Credit Account	ZND169153204106				Rejected	78.00		19-8-2023 11:13:37 AM		2-9-2023 11:13:37 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004225	Claim	Lost	CHENG SIEW HUAI	Credit Account	ZND168427315937	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	200.00	18-8-2023 09:16:35 PM	22-9-2023 04:01:19 PM	1-9-2023 09:16:35 PM	20-9-2023 03:48:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004224	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168981770166	No	Force Majeure	Express	Pending Responsible Staff Details	58.00	58.00	18-8-2023 04:17:13 PM	10-9-2023 02:47:51 PM	1-9-2023 04:17:13 PM	8-9-2023 02:45:08 AM		Audit Trail	Download Incident Report	Download Claim Form

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