1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004275	Claim	Delay Delivery Premium Parcel	MBE VENTURES SDN BHD	Credit Account	ZND169159276824	No	Hub/Depo/Station Handling Issue	Premium	Info Insufficient	100.00		28-8-2023 01:29:39 PM	22-10-2023 02:28:04 PM	11-9-2023 01:29:39 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004274	Claim	Damage	TAN SEE SONG	Cash	ZND169157041400				Rejected	118.00		28-8-2023 12:13:29 PM		11-9-2023 12:13:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004273	Claim	Damage	SPF HOME DECO	Credit Account	ZND168980037642	No	Force Majeure	Express	Pending Responsible Staff Details	180.60	180.60	28-8-2023 11:11:20 AM	20-9-2024 02:43:37 PM	11-9-2023 11:11:20 AM	18-9-2024 02:41:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004272	Claim	Delay Delivery Premium Parcel	Huat	Cash	ZND169158058674	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		26-8-2023 02:04:56 PM		9-9-2023 02:04:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004271	Claim	Lost	JACLYN	Credit Account	ZND169157252899	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	320.00	200.00	26-8-2023 02:03:27 PM	1-10-2023 10:12:02 AM	9-9-2023 02:03:27 PM	29-9-2023 10:11:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004270	Claim	Damage	Golden Cart Sdn Bhd	Credit Account	ZND169156569400	No	Force Majeure	Express	Pending Responsible Staff Details	332.50	200.00	25-8-2023 05:27:18 PM	13-9-2023 09:44:08 AM	8-9-2023 05:27:18 PM	11-9-2023 09:32:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004269	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND168495538245	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	25-8-2023 05:12:38 PM	17-9-2023 02:18:47 PM	8-9-2023 05:12:38 PM	15-9-2023 02:07:42 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004268	Claim	Damage	PATIMAH	Credit Account	ZND169157380981	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	25-8-2023 04:39:27 PM	14-9-2023 10:57:20 AM	8-9-2023 04:39:27 PM	12-9-2023 10:48:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004267	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND169157164345	No	Force Majeure	Express	Pending Responsible Staff Details	3297.00	200.00	25-8-2023 04:15:57 PM	11-11-2023 10:10:47 AM	8-9-2023 04:15:57 PM	9-11-2023 10:07:01 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004266	Claim	Damage	Golden Cart Sdn Bhd	Credit Account	ZND169156569837	No	Force Majeure	Express	Pending Responsible Staff Details	997.50	200.00	25-8-2023 02:46:49 PM	13-9-2023 03:09:26 PM	8-9-2023 02:46:49 PM	11-9-2023 03:05:21 AM		Audit Trail	Download Incident Report	Download Claim Form

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