1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004223	Claim	Damage	Ms Lisa	Credit Account	ZND169154634032				Rejected	2700.00		18-8-2023 03:01:28 PM		1-9-2023 03:01:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004222	Claim	Damage	LEE MAY FOONG	Prepaid Account	ZND169153898541				Rejected	65.00		18-8-2023 02:22:50 PM		1-9-2023 02:22:50 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004221	Claim	Damage	STEPHANIE SEOW	Credit Account	ZND169154900557	No	Hub/Depo/Station Handling Issue	Premium	Rejected	200.00		18-8-2023 01:23:32 PM		1-9-2023 01:23:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004220	Claim	Lost	ANG YOK MOI	Prepaid Account	ZND168726025810				Rejected	300.00		18-8-2023 01:20:08 PM		1-9-2023 01:20:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004219	Claim	Damage	Susan ( WePost)	Credit Account	ZND168986254135	No	Force Majeure	Express	Pending Responsible Staff Details	165.90	165.90	17-8-2023 05:37:01 PM	8-9-2023 02:06:36 PM	31-8-2023 05:37:01 PM	6-9-2023 02:03:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004218	Claim	Damage	Susan ( WePost)	Credit Account	ZND169152798583	No	Force Majeure	Express	Rejected	0.00		17-8-2023 05:18:34 PM		31-8-2023 05:18:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004217	Claim	Damage	Susan ( WePost)	Credit Account	ZND169153401086	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	0.00	25.00	17-8-2023 05:04:37 PM		31-8-2023 05:04:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004216	Claim	Damage	GUB FURNITURE SDN BHD	Credit Account	CND168979644752001	No	Force Majeure	Express	Pending Responsible Staff Details	41.00	41.00	17-8-2023 04:16:45 PM	17-9-2023 02:15:28 PM	31-8-2023 04:16:45 PM	15-9-2023 02:07:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004215	Claim	Damage	Loh Yun Foo	Credit Account	ZND169150765501				Rejected	1009.00		17-8-2023 01:57:33 PM		31-8-2023 01:57:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004214	Claim	Damage	J&I ONLINE SDN. BHD	Credit Account	ZND168980654702	No	Force Majeure	Express	Pending Responsible Staff Details	170.00	170.00	17-8-2023 12:37:40 PM	7-10-2023 12:17:56 PM	31-8-2023 12:37:40 PM	5-10-2023 12:01:28 PM		Audit Trail	Download Incident Report	Download Claim Form

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