1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004211	Claim	Damage	Gan Wei Yien	Credit Account	ZND168986271989	Yes	Force Majeure	Express	Rejected	599.00		17-8-2023 11:08:43 AM		31-8-2023 11:08:43 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004210	Claim	Lost	Nana Khairul	Credit Account	PDC000000198783	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	168.00	168.00	17-8-2023 09:30:48 AM	22-9-2023 03:35:54 PM	31-8-2023 09:30:48 AM	20-9-2023 03:27:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004209	Claim	Lost	TENG KAI LIN	Prepaid Account	ZND168987533642	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	83.00	83.00	16-8-2023 05:42:42 PM	14-10-2023 03:49:05 PM	30-8-2023 05:42:42 PM	12-10-2023 03:48:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004208	Claim	Damage	PENI CONCEPT STORE	Credit Account	ZND168960439343				Info Incomplete	166.50		16-8-2023 05:20:08 PM	19-8-2023 04:01:02 PM	30-8-2023 05:20:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004207	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND168986322254	No	Hub/Depo/Station Handling Issue	Express	Rejected	70.00		16-8-2023 05:18:40 PM		30-8-2023 05:18:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004206	Claim	Damage	CJH TRADING SDN BHD	Credit Account	ZND169152831907				Rejected	350.00		16-8-2023 04:58:53 PM		30-8-2023 04:58:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004205	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169152344490	No	Force Majeure	Express	Pending Responsible Staff Details	30.00	30.00	16-8-2023 04:15:26 PM	17-9-2023 02:22:50 PM	30-8-2023 04:15:26 PM	15-9-2023 02:19:15 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004204	Claim	Damage	WH Lee	Prepaid Account	ZND169152785378				Rejected	396.00		16-8-2023 02:09:45 PM		30-8-2023 02:09:45 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004203	Claim	Damage	HJ EXPRESS	Credit Account	ZND169152299684				Info Incomplete	440.60		15-8-2023 08:59:56 PM	19-8-2023 02:23:00 PM	29-8-2023 08:59:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004202	Claim	Delay Delivery Premium Parcel	MBE VENTURES SDN BHD	Credit Account	ZND168986402178				Rejected	0.00		15-8-2023 02:06:53 PM		29-8-2023 02:06:53 PM			Audit Trail	Download Incident Report	Download Claim Form

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