1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004253	Claim	Lost	TND EXPRESS (M) SDN BHD	Credit Account	ZND169156851550	No	Force Majeure	Express	Rejected	50.00		23-8-2023 11:33:38 AM		6-9-2023 11:33:38 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004252	Claim	Delay Delivery Premium Parcel	MBE VENTURES SDN BHD	Credit Account	ZND169156751751				Rejected	0.00		23-8-2023 09:04:40 AM		6-9-2023 09:04:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004251	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	CND169150490960001	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	22-8-2023 06:10:28 PM	24-9-2023 05:54:31 PM	5-9-2023 06:10:28 PM	22-9-2023 05:52:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004250	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND169150490960	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	22-8-2023 06:02:25 PM	24-9-2023 05:57:34 PM	5-9-2023 06:02:25 PM	22-9-2023 05:55:22 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004249	Claim	Lost	SITI RUSNANI BINTI IBRAHIM	Credit Account	ZND169151877418	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	148.00		22-8-2023 04:29:17 PM		5-9-2023 04:29:17 PM	5-10-2023 05:43:26 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004248	Claim	Damage	Tan Seong Wah	Credit Account	ZND169155442247				Info Incomplete	200.00		22-8-2023 04:14:16 PM	25-8-2023 11:37:17 AM	5-9-2023 04:14:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004247	Claim	Damage FreshBox	DARUS BIN SAAD	Cash	ZND169156104052	No	Hub/Depo/Station Handling Issue	FreshBox	Info Insufficient	100.00		22-8-2023 03:45:26 PM	1-11-2023 02:14:07 PM	5-9-2023 03:45:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004246	Claim	Damage	SEA YEE	Credit Account	ZND169155132803	No	Driver Issue	Express	Pending Responsible Staff Details	200.00	200.00	22-8-2023 03:34:32 PM	7-12-2023 09:55:51 AM	5-9-2023 03:34:32 PM	5-12-2023 09:46:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004245	Claim	Damage	MMAG DIGITAL SDN BHD C/O WAREHOUSE	Credit Account	ZND169150914756	No	Force Majeure	Express	Rejected	1999.00		22-8-2023 03:20:13 PM		5-9-2023 03:20:13 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004244	Claim	Damage	TORENZOIL SDN BHD	Credit Account	ZND169157114159	No	Force Majeure	Express	Rejected	160.00		22-8-2023 02:52:19 PM		5-9-2023 02:52:19 PM			Audit Trail	Download Incident Report	Download Claim Form

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