1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/08/V1/004243	Claim	Damage	TORENZOIL SDN BHD	Credit Account	ZND169156691286	No	Force Majeure	Express	Rejected	160.00		22-8-2023 02:19:05 PM		5-9-2023 02:19:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004242	Claim	Damage	LEE MAY FOONG	Credit Account	ZIN169153977932	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	39.00	34.00	22-8-2023 01:28:30 PM	7-10-2023 12:11:35 PM	5-9-2023 01:28:30 PM	5-10-2023 12:01:25 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004241	Claim	Lost	smh maju enterprise	Prepaid Account	ZND168986020907	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	22-8-2023 11:34:01 AM	21-10-2024 11:56:14 AM	5-9-2023 11:34:01 AM	19-10-2024 11:52:06 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004240	Claim	Delay Delivery Premium Parcel	PACKNPOST2U SDN BHD	Credit Account	ZND169155867057	No	Hub/Depo/Station Handling Issue	Premium	Rejected	3000.00		22-8-2023 09:59:49 AM		5-9-2023 09:59:49 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004239	Claim	Damage	Nur Farah Nadhirah Binti Azizuddin	Credit Account	ZND169153368457	No	Force Majeure	Express	Rejected	410.00		22-8-2023 09:26:51 AM		5-9-2023 09:26:51 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004238	Claim	Damage	Ng Yaw Hog	Cash	ZND169151913956				Rejected	370.00		21-8-2023 06:58:23 PM		4-9-2023 06:58:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004237	Claim	Damage	AIK HOE	Credit Account	ZND169152907190	No	Force Majeure	Express	Rejected	150.00		21-8-2023 06:01:48 PM		4-9-2023 06:01:48 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004236	Claim	Damage	AHMAD SYAHIDAN	Prepaid Account	ZND169155710728	No	Force Majeure	Express	Rejected	500.00		21-8-2023 05:04:05 PM		4-9-2023 05:04:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004235	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND168986567402	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	599.00	200.00	21-8-2023 02:54:32 PM	28-9-2023 10:09:14 AM	4-9-2023 02:54:32 PM	26-9-2023 10:01:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/08/V1/004234	Claim	Damage	LISA	Credit Account	ZND169154634032				Rejected	2700.00		21-8-2023 01:18:18 PM		4-9-2023 01:18:18 PM			Audit Trail	Download Incident Report	Download Claim Form

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