1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005460	Claim	Damage FreshBox	Isabel Tan	Credit Account	ZND170681819847	No	Hub/Depo/Station Handling Issue	Premium	Rejected	35.80		8-2-2024 07:38:19 PM		22-2-2024 07:38:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005459	Claim	Damage	LEONG JIA HUEY	Credit Account	ZND170679743598				Info Incomplete	128.00		8-2-2024 06:06:27 PM	15-2-2024 02:06:36 PM	22-2-2024 06:06:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005458	Claim	Damage	FUSION TECH SUPPLY SDN BHD	Credit Account	ZND170684580560	No	Force Majeure	Express	Pending Responsible Staff Details	109.00	109.00	8-2-2024 05:28:13 PM	26-7-2024 04:58:17 PM	22-2-2024 05:28:13 PM	24-7-2024 04:52:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005457	Claim	Damage	TAN SIN LI	Cash	ZND170617291402	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	108.00	108.00	8-2-2024 05:06:00 PM	26-8-2024 05:41:34 PM	22-2-2024 05:06:00 PM	24-8-2024 05:38:36 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005456	Claim	Delay Delivery Premium Parcel	Siaw Yuan Ni	Credit Account	ZND170682195964				Rejected	0.00		8-2-2024 04:51:52 PM		22-2-2024 04:51:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005455	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND170617963965	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	20.00	20.00	8-2-2024 03:38:07 PM	25-3-2024 11:23:01 AM	22-2-2024 03:38:07 PM	23-3-2024 11:17:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005454	Claim	Damage	khairul nizam	Credit Account	ZND170681335903				Rejected	250.00		8-2-2024 03:28:41 PM		22-2-2024 03:28:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005453	Claim	Damage	Muhamad Zakwan Bin Ahmad Azhar	Cash	LH240203A020P3				Rejected	0.00		8-2-2024 02:35:57 PM		22-2-2024 02:35:57 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005452	Claim	Damage	CHA BEE HONG	Credit Account	ZND170613414140	No	Force Majeure	Express	Pending Responsible Staff Details	798.00	200.00	8-2-2024 02:33:34 PM	24-3-2024 12:38:21 PM	22-2-2024 02:33:34 PM	22-3-2024 12:31:49 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005451	Claim	Delay Delivery Premium Parcel	sammie wong	Credit Account	ZND170683375815	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		8-2-2024 10:58:04 AM		22-2-2024 10:58:04 AM			Audit Trail	Download Incident Report	Download Claim Form

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