1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005430	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170615486497	No	Force Majeure	Express	Rejected	85.00		6-2-2024 12:27:37 PM		20-2-2024 12:27:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005429	Claim	Damage	PENNY LAU	Cash	ZND170615044819				Rejected	0.00		6-2-2024 12:09:15 PM		20-2-2024 12:09:15 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005428	Claim	Lost	pusat perabut smh	Prepaid Account	ZND170612998610				Rejected	200.00		6-2-2024 11:40:42 AM		20-2-2024 11:40:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005427	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	CND170616994878002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	35.00	35.00	6-2-2024 10:47:36 AM	24-3-2024 12:57:42 PM	20-2-2024 10:47:36 AM	22-3-2024 12:39:44 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005426	Claim	Damage	HOME HEAVEN RESOURCES	Credit Account	ZND170680815116	Yes	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	306.40	259.33	6-2-2024 10:05:41 AM	11-4-2024 11:04:53 AM	20-2-2024 10:05:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005425	Claim	Delay Delivery Premium Parcel	2 CHI EM Trading	Cash	ZND170681030037	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	6-2-2024 09:07:05 AM	25-4-2024 05:12:16 PM	20-2-2024 09:07:05 AM	23-4-2024 05:06:58 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005424	Claim	Damage FreshBox	REGINA YAN	Prepaid Account	ZND170680057103	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff and Payment Details	440.50	200.00	6-2-2024 01:56:36 AM	21-3-2024 10:02:15 AM	20-2-2024 01:56:36 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005423	Claim	Lost	Tina Kau Yi Wen	Credit Account	ZND170448597117	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	210.00	200.00	5-2-2024 07:52:07 PM	8-3-2024 05:25:51 PM	19-2-2024 07:52:07 PM	6-3-2024 05:20:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005422	Claim	Damage	ORDER TRADING SDN BHD	Cash	ZND170617935115				Info Incomplete	200.00		5-2-2024 06:36:08 PM	16-2-2024 10:00:32 AM	19-2-2024 06:36:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005421	Claim	Damage	sim jin aik	Credit Account	ZND170617124731	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	684.00	200.00	5-2-2024 05:33:11 PM	28-3-2024 03:56:49 PM	19-2-2024 05:33:11 PM	26-3-2024 03:52:36 AM		Audit Trail	Download Incident Report	Download Claim Form

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