1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005440	Claim	Damage	TORENZ OIL SDN BHD	Credit Account	ZND170682271576				Rejected	153.00		7-2-2024 02:07:29 PM		21-2-2024 02:07:29 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005439	Claim	Damage	ALEX YEO	Cash	ZND170617746827				Rejected	688.00		7-2-2024 11:41:15 AM		21-2-2024 11:41:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005438	Claim	Damage	Shakila Zarman	Credit Account	ZND170617137779	No	Hub/Depo/Station Handling Issue	Premium	Rejected	1935.00		7-2-2024 10:22:00 AM		21-2-2024 10:22:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005437	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND170612284812	No	Hub/Depo/Station Handling Issue	Express	Rejected	20.00		6-2-2024 06:18:31 PM		20-2-2024 06:18:31 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005436	Claim	Damage	Kedai Ubat Dan TCM Yong Lian Huat	Credit Account	ZND170680844383	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2280.00	200.00	6-2-2024 06:17:49 PM	25-3-2024 11:17:29 AM	20-2-2024 06:17:49 PM	23-3-2024 11:09:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005435	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND170616591121	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	6-2-2024 05:55:39 PM	25-3-2024 11:08:18 AM	20-2-2024 05:55:39 PM	23-3-2024 11:03:37 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005434	Claim	Damage	Medien Sdn Bhd	Credit Account	ZND170616862078				Info Incomplete	7380.00		6-2-2024 05:08:07 PM	9-2-2024 12:12:14 PM	20-2-2024 05:08:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005433	Claim	Lost	LIAN FENG HERBS SDN BHD	Credit Account	ZND170452848571	No	Hub/Depo/Station Handling Issue	Express	Rejected	179.80		6-2-2024 05:06:40 PM		20-2-2024 05:06:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005432	Claim	Damage	MS DENISE	Credit Account	ZND170617775124				Rejected	0.00		6-2-2024 03:19:10 PM		20-2-2024 03:19:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005431	Claim	Delay Delivery Premium Parcel	Winnie Lee	Cash	ZND170680473804	No	Hub/Depo/Station Handling Issue	Premium	Rejected	100.00		6-2-2024 12:39:52 PM		20-2-2024 12:39:52 PM			Audit Trail	Download Incident Report	Download Claim Form

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