1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005500	Claim	Delay Delivery Premium Parcel	AGNA TRADING	Credit Account	ZND170775395011	No	Hub/Depo/Station Handling Issue	Premium	Rejected	365.60		15-2-2024 11:29:10 PM		29-2-2024 11:29:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005499	Claim	Damage	AIK HOE	Credit Account	CND170680910385001	No	Hub/Depo/Station Handling Issue	Express	Rejected	100.00		15-2-2024 05:32:30 PM		29-2-2024 05:32:30 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005498	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170775275566	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	15-2-2024 05:24:28 PM	1-3-2024 10:03:08 AM	29-2-2024 05:24:28 PM	28-2-2024 09:59:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005497	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170617854966	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		15-2-2024 05:08:02 PM		29-2-2024 05:08:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005496	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	RTSZND170679690267	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	15-2-2024 04:53:50 PM	1-3-2024 10:55:50 AM	29-2-2024 04:53:50 PM	28-2-2024 10:52:43 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005495	Claim	Damage	Imran Bin Saiful Bahri	Credit Account	ZND170775775219				Rejected	380.00		15-2-2024 04:37:40 PM		29-2-2024 04:37:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005494	Claim	Damage	DOMUS ELECTRONIC HOME APPLIANCES	Credit Account	ZND170685988860	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	15-2-2024 03:28:45 PM	1-3-2024 11:08:17 AM	29-2-2024 03:28:45 PM	28-2-2024 11:01:46 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005493	Claim	Lost	PANG KOK ENG	Credit Account	ZND170614772072				Rejected	175.00		15-2-2024 01:24:32 PM		29-2-2024 01:24:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005492	Claim	Delay Delivery Premium Parcel	MYPOST SOLUTIONS	Credit Account	ZND170682716732	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff and Payment Details	100.00	100.00	15-2-2024 12:07:51 PM	9-5-2024 11:03:23 AM	29-2-2024 12:07:51 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005491	Claim	Lost	CM Wan	Credit Account	ZND170684148913	No	Hub/Depo/Station Handling Issue	Express	Rejected	118.72		15-2-2024 11:49:59 AM		29-2-2024 11:49:59 AM			Audit Trail	Download Incident Report	Download Claim Form

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