1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005480	Claim	Damage	pusat perabut smh TTEH	Prepaid Account	ZND170680819367	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	290.00	200.00	13-2-2024 04:37:01 PM	1-4-2024 10:16:34 AM	27-2-2024 04:37:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005479	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170614375877	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	13-2-2024 04:03:42 PM	21-3-2024 04:27:35 PM	27-2-2024 04:03:42 PM	19-3-2024 04:11:13 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005478	Claim	Damage	AIK HOE	Credit Account	ZND170681318159	No	Hub/Depo/Station Handling Issue	Express	Rejected	150.00		13-2-2024 02:20:53 PM		27-2-2024 02:20:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005477	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170680931205	No	Hub/Depo/Station Handling Issue	Express	Rejected	85.00		13-2-2024 01:48:58 PM		27-2-2024 01:48:58 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005476	Claim	Lost	PANG KOK ENG	Credit Account	ZND170446479835	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	180.00	180.00	13-2-2024 11:52:13 AM	21-6-2024 12:15:26 PM	27-2-2024 11:52:13 AM	19-6-2024 12:11:48 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005475	Claim	Delay Delivery Premium Parcel	ROHANA HARON	Credit Account	ZND170681729726	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	15.90	15.90	11-2-2024 12:15:20 PM	18-5-2024 05:59:19 PM	25-2-2024 12:15:20 PM	16-5-2024 05:54:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005474	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170683061763	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	11-2-2024 10:22:22 AM	3-4-2024 12:15:19 PM	25-2-2024 10:22:22 AM	1-4-2024 12:12:06 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005473	Claim	Damage	Xinjing Kee	Credit Account	ZND170681885941	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	10-2-2024 08:15:52 PM	14-6-2024 11:59:54 AM	24-2-2024 08:15:52 PM	12-6-2024 11:53:19 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005472	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170684960386	No	Force Majeure	Express	Pending Responsible Staff Details	35.00	35.00	10-2-2024 04:54:24 PM	3-4-2024 12:18:29 PM	24-2-2024 04:54:24 PM	1-4-2024 12:12:10 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005471	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170612119930	No	Force Majeure	Express	Pending Responsible Staff Details	100.00	100.00	9-2-2024 05:14:56 PM	19-4-2024 03:22:41 PM	23-2-2024 05:14:56 PM	17-4-2024 03:16:22 AM		Audit Trail	Download Incident Report	Download Claim Form

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