1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005490	Claim	Damage	CM Wan	Credit Account	ZND170682920948	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	412.73	200.00	15-2-2024 11:16:15 AM	15-3-2024 12:19:59 PM	29-2-2024 11:16:15 AM	13-3-2024 12:17:30 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005489	Claim	Damage	Shakila Zarman	Credit Account	ZND170617137779	No	Force Majeure	Premium	Pending Responsible Staff and Payment Details	1935.00	200.00	15-2-2024 10:15:12 AM	18-2-2024 11:21:43 AM	29-2-2024 10:15:12 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005488	Claim	Damage FreshBox	Nor idayu binti isa	Credit Account	ZND170683094457	No	LineHaul Connectivity Issue	Premium	Pending Responsible Staff Details	170.00	100.00	15-2-2024 02:10:01 AM	24-3-2024 12:50:48 PM	29-2-2024 02:10:01 AM	22-3-2024 12:39:35 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005487	Claim	Delay Delivery Premium Parcel	PEARLY HOR FANG LING	Credit Account	ZND170682157566	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	14-2-2024 05:50:09 PM	25-3-2024 11:37:54 AM	28-2-2024 05:50:09 PM	23-3-2024 11:37:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005486	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	CND170614534991001	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		14-2-2024 04:02:36 PM		28-2-2024 04:02:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005485	Claim	Lost	SPF HOME DECO SDN BHD	Credit Account	ZND170614534991	No	Hub/Depo/Station Handling Issue	Express	Rejected	200.00		14-2-2024 03:58:19 PM		28-2-2024 03:58:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005484	Claim	Lost	BEI YING	Credit Account	PKT3V3083227152	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	60.00	60.00	14-2-2024 02:46:49 PM	29-9-2024 05:44:05 PM	28-2-2024 02:46:49 PM	27-9-2024 05:36:04 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005483	Claim	Lost	BEI YING	Credit Account	ZND170451366427	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	159.90	159.90	14-2-2024 11:58:21 AM	12-10-2024 03:40:33 PM	28-2-2024 11:58:21 AM	10-10-2024 03:37:24 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005482	Claim	Damage	CT STABIL SDN BHD	Credit Account	ZND170683448298	No	Hub/Depo/Station Handling Issue	Express	Rejected	226.00		14-2-2024 09:07:34 AM		28-2-2024 09:07:34 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005481	Claim	Damage	INSPIRE OFFICE SYSTEM SDN BHD	Credit Account	ZND170617963286	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	13-2-2024 11:29:10 PM	25-4-2024 05:15:56 PM	27-2-2024 11:29:10 PM	23-4-2024 05:14:17 AM		Audit Trail	Download Incident Report	Download Claim Form

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