1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011440	Claim	Lost	Patrick Kok	Credit Account	10271257802				Info Incomplete	27.59		31-1-2026 06:11:18 PM	22-2-2026 03:39:18 PM	14-2-2026 06:11:18 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011439	Claim	Lost	Zarina Zainuddin	Credit Account	10271156836				Info Incomplete	94.61		31-1-2026 06:09:05 PM	22-2-2026 03:38:00 PM	14-2-2026 06:09:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011438	Claim	Damage	AIK HOE CERAMIC TILE SDN BHD	Credit Account	V176820724232001				Rejected	134.90		31-1-2026 04:12:08 PM		14-2-2026 04:12:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011437	Claim	Lost	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V176821444665006	No	Hub/Depo/Station Handling Issue	Express	Rejected	500.00		31-1-2026 12:18:36 PM		14-2-2026 12:18:36 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011436	Claim	Lost	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V176821445204006	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	500.00	200.00	31-1-2026 12:17:07 PM	23-4-2026 11:44:21 AM	14-2-2026 12:17:07 PM	21-4-2026 11:26:51 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011435	Claim	Lost	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V176821445716006				Rejected	500.00		31-1-2026 12:14:34 PM		14-2-2026 12:14:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011434	Claim	Lost	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V176821446096006				Rejected	500.00		31-1-2026 12:09:02 PM		14-2-2026 12:09:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011433	Claim	Lost	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	V176821452561006	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	500.00	200.00	31-1-2026 12:06:27 PM	22-4-2026 02:51:15 PM	14-2-2026 12:06:27 PM	20-4-2026 02:44:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011432	Claim	Delay Delivery Premium Parcel	YEN NATURAL BIRD NEST	Cash	V176961166144001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	31-1-2026 11:58:54 AM	12-3-2026 03:02:00 PM	14-2-2026 11:58:54 AM	10-3-2026 02:58:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011431	Claim	Damage	Sensation	Credit Account	V176821682159001				Rejected	72.00		31-1-2026 09:35:41 AM		14-2-2026 09:35:41 AM			Audit Trail	Download Incident Report	Download Claim Form

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