1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011431	Claim	Damage	Sensation	Credit Account	V176821682159001				Rejected	72.00		31-1-2026 09:35:41 AM		14-2-2026 09:35:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011430	Claim	Delay Delivery Premium Parcel	AE EXPRESS SERVICE	Prepaid Account	V176961176693001				Rejected	0.00		30-1-2026 09:52:08 PM		13-2-2026 09:52:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011429	Claim	Damage	Jin Lao Shi Facotry Store	Cash	100027934591002				Rejected	1000.00		30-1-2026 09:25:17 PM		13-2-2026 09:25:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011428	Claim	Damage	HJ EXPRESS	Credit Account	V176820462608001	No	Force Majeure	Express	Pending Responsible Staff Details	360.00	200.00	30-1-2026 05:47:38 PM	10-4-2026 09:46:03 AM	13-2-2026 05:47:38 PM	8-4-2026 09:40:35 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011427	Claim	Lost	LIM SIEW LEE	Credit Account	V176582466937001-1	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	328.72	200.00	30-1-2026 04:57:34 PM	26-2-2026 12:10:35 PM	13-2-2026 04:57:34 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011426	Claim	Damage FreshBox	ORDER TRADING SDN BHD	Credit Account	V176820334370001				Info Incomplete	1302.00		30-1-2026 04:32:43 PM	6-2-2026 10:36:13 AM	13-2-2026 04:32:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011425	Claim	Damage	LEE YI XIN	Credit Account	V176961123383001				Rejected	155.50		30-1-2026 03:28:19 PM		13-2-2026 03:28:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011424	Claim	Damage	Capital B Farm Sdn Bhd	Credit Account	V176819823922001				Rejected	286.00		30-1-2026 02:48:32 PM		13-2-2026 02:48:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011423	Claim	Damage	Persatuan Arkib Dan Antik Negeri Sembilan	Cash	V176821583975001				Rejected	50.00		30-1-2026 10:42:24 AM		13-2-2026 10:42:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011422	Claim	Damage	mr cash	Prepaid Account	V176821268186001				Rejected	96.00		30-1-2026 10:40:40 AM		13-2-2026 10:40:40 AM			Audit Trail	Download Incident Report	Download Claim Form

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