1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2021/08/V1/000015	Claim	Damage	Angie	Credit Account	znd162694086835	No		Parcel	Rejected	215.50		7-8-2021 06:00:37 PM		21-8-2021 06:00:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V1/000014	Claim	Lost	ANNES LIM	Cash	ZND162396423471	No		Parcel	Completed	814.00	200.00	6-8-2021 11:19:42 PM		20-8-2021 11:19:42 PM	24-9-2021 11:08:01 AM	24-9-2021 11:08:55 AM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V1/000013	Claim	Damage	Yen Fun	Credit Account	znd162709979466	No		Parcel	Completed	230.00	200.00	6-8-2021 10:29:19 PM		20-8-2021 10:29:19 PM	27-8-2021 03:10:16 AM	27-8-2021 03:14:24 PM	Audit Trail	Download Incident Report	Download Claim Form
	CL/2021/08/V1/000011	Claim	Damage	Ray Ma	Credit Account	ZND162710263530	No		Styrofoam/Polyfoam	Rejected	127.30		6-8-2021 10:18:17 PM		20-8-2021 10:18:17 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Delay Delivery Premium Parcel	FATIN	Credit Account	ZND167249073957	No	WareHouse Handling Issue	Premium		100.00		9-1-2023 03:55:09 PM		23-1-2023 03:55:09 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	ASJ Solutions Sdn Bhd	Credit Account	ZND164971422671	No	Force Majeure	Parcel		100.00		22-4-2022 10:01:50 AM		6-5-2022 10:01:50 AM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	Azahar Mansor	Credit Account	ZND170204530402	No	Hub/Depo/Station Handling Issue	Express		200.00		19-12-2023 09:04:44 PM		2-1-2024 09:04:44 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage	Azmazura Idayu binti Mohmad	Cash	ZND166265566061	No	Hub/Depo/Station Handling Issue	Premium		71.00		13-9-2022 02:08:26 PM		27-9-2022 02:08:26 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Damage FreshBox	Lew Tian Chea	Credit Account	ZND168233607288	No	Driver Issue	FreshBox		200.00		4-5-2023 08:06:12 PM		18-5-2023 08:06:12 PM			Audit Trail	Download Incident Report	Download Claim Form
		Appeal	Lost	MMATRIX Sdn Bhd	Credit Account	ZND165955356531	No	Hub/Depo/Station Handling Issue	Parcel		200.00		19-8-2022 10:37:06 AM		2-9-2022 10:37:06 AM			Audit Trail	Download Incident Report	Download Claim Form

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