1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011460	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60940932				Rejected	100.00		3-2-2026 11:29:39 AM		17-2-2026 11:29:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011459	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60940649				Rejected	100.00		3-2-2026 11:25:42 AM		17-2-2026 11:25:42 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011458	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60940140	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	3-2-2026 11:18:57 AM	6-3-2026 03:31:22 PM	17-2-2026 11:18:57 AM	4-3-2026 03:22:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011457	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60939090				Rejected	100.00		3-2-2026 11:16:57 AM		17-2-2026 11:16:57 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011456	Claim	Lost	Xinjing Kee	Credit Account	V176582485617002	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	199.00		3-2-2026 11:15:17 AM	25-2-2026 03:00:14 PM	17-2-2026 11:15:17 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011455	Claim	Lost	ML133	Credit Account	V176820784861001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	2000.00		3-2-2026 11:14:41 AM	25-2-2026 02:56:37 PM	17-2-2026 11:14:41 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011454	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60939111				Rejected	100.00		3-2-2026 11:05:46 AM		17-2-2026 11:05:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011453	Claim	Damage	Muhammad syakir bin abdullah	Credit Account	V176821325667001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	200.00	2-2-2026 06:09:09 PM	10-4-2026 09:50:50 AM	16-2-2026 06:09:09 PM	8-4-2026 09:47:52 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011452	Claim	Damage	nizam	Credit Account	V176820929873001	No	Force Majeure	Express	Pending Responsible Staff Details	200.00	50.00	2-2-2026 06:07:24 PM	5-6-2026 05:50:36 PM	16-2-2026 06:07:24 PM	3-6-2026 05:45:03 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011451	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V176821580608001	Yes	Force Majeure	Express	Pending by Claim Dept	84.54		2-2-2026 06:02:59 PM	9-5-2026 10:07:55 AM	16-2-2026 06:02:59 PM			Audit Trail	Download Incident Report	Download Claim Form

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