1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011477	Claim	Delay Delivery Premium Parcel	CHIN MAN JUN	Prepaid Account	V176961582319001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	4-2-2026 12:10:07 PM	13-3-2026 03:53:40 PM	18-2-2026 12:10:07 PM	11-3-2026 03:48:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011476	Claim	Lost	NAKADA GROUP (M) SDN BHD	Credit Account	V176582590243001				Rejected	788.00		4-2-2026 11:03:26 AM		18-2-2026 11:03:26 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011475	Claim	Delay Delivery Premium Parcel	TAN BOON SUN	Prepaid Account	V176961646943001				Rejected	200.00		4-2-2026 10:41:40 AM		18-2-2026 10:41:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011474	Claim	Damage	CM Wan	Credit Account	V176821221044001	No	Force Majeure	Express	Pending Responsible Staff Details	600.00	200.00	3-2-2026 11:50:56 PM	23-5-2026 04:09:46 PM	17-2-2026 11:50:56 PM	21-5-2026 04:09:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011473	Claim	Damage	Xinjing Kee	Credit Account	V176582816824003	No	Force Majeure	Express	Pending by Operation	299.00		3-2-2026 11:29:40 PM	26-2-2026 10:48:02 AM	17-2-2026 11:29:40 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011472	Claim	Lost	Brandon	Credit Account	V176821186800001				Rejected	500.00		3-2-2026 06:08:19 PM		17-2-2026 06:08:19 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011471	Claim	Delay Delivery Premium Parcel	Mohd Arash Aqil Bin Mohd Khairul Nizam	Prepaid Account	V176961347741001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	0.00	100.00	3-2-2026 05:57:05 PM	26-3-2026 02:57:17 PM	17-2-2026 05:57:05 PM	24-3-2026 02:53:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011470	Claim	Damage	CIKGU NURUL AMANINA BINTI ROSTAM	Credit Account	V176820213750001	Yes	Force Majeure	Express	Pending by Claim Dept	2596.42		3-2-2026 05:33:28 PM	16-3-2026 04:58:40 AM	17-2-2026 05:33:28 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011469	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V176820904825001	Yes	Force Majeure	Express	Pending by Claim Dept	89.30		3-2-2026 05:16:05 PM	9-5-2026 10:56:57 AM	17-2-2026 05:16:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011468	Claim	Damage	Yong siew wooi	Credit Account	V176819745170001				Rejected	1437.29		3-2-2026 05:02:04 PM		17-2-2026 05:02:04 PM			Audit Trail	Download Incident Report	Download Claim Form

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