1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/01/V1/011413	Claim	Damage	LONG CHEONG ENTERPRISE	Credit Account	V176821362778001				Rejected	3000.00		29-1-2026 04:47:00 PM		12-2-2026 04:47:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011412	Claim	Lost	Jacky Chin	Credit Account	V176820549866001	No	Hub/Depo/Station Handling Issue	Premium	Pending by Claim Dept	338.00		29-1-2026 03:21:23 PM	27-2-2026 10:56:32 AM	12-2-2026 03:21:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011411	Claim	Lost	18 EVER BOUTIQUE (M) SDN BHD	Credit Account	V176408893015001				Rejected	430.50		29-1-2026 03:13:17 PM		12-2-2026 03:13:17 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011410	Claim	Missing Content	XAVIER LIM	Prepaid Account	V176582618107001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	12.72	12.72	29-1-2026 01:01:23 PM	13-3-2026 04:44:18 PM	12-2-2026 01:01:23 PM	11-3-2026 04:28:53 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011409	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60937899				Rejected	100.00		29-1-2026 11:51:28 AM		12-2-2026 11:51:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011408	Claim	Lost	Jj	Credit Account	V176819802521001				Rejected	3000.00		29-1-2026 11:01:45 AM		12-2-2026 11:01:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011407	Claim	Lost	Wei Ming	Credit Account	V176583512152001A				Rejected	450.00		29-1-2026 10:26:07 AM		12-2-2026 10:26:07 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011406	Claim	Damage	CM Wan	Credit Account	V176820790732001	No	Force Majeure	Express	Pending Responsible Staff Details	227.00	200.00	29-1-2026 08:54:41 AM	26-3-2026 11:04:37 AM	12-2-2026 08:54:41 AM	24-3-2026 10:51:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011405	Claim	Damage FreshBox	Janice Diong	Credit Account	V176821176634001	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	108.00	100.00	28-1-2026 11:47:14 PM	6-3-2026 05:43:58 PM	11-2-2026 11:47:14 PM	4-3-2026 05:42:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/01/V1/011404	Claim	Damage	Muhammad Darwish Bin Azmi	Credit Account	V176819745439001	Yes	Force Majeure	Express	Pending by Operation	1846.12		28-1-2026 05:13:00 PM	4-3-2026 08:22:38 AM	11-2-2026 05:13:00 PM			Audit Trail	Download Incident Report	Download Claim Form

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