1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011500	Claim	Lost	ML120	Credit Account	V176821463031001	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	500.00		5-2-2026 02:46:14 PM	26-2-2026 03:28:39 PM	19-2-2026 02:46:14 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011499	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176583157568001	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	5-2-2026 02:45:19 PM	10-4-2026 10:03:34 AM	19-2-2026 02:45:19 PM	8-4-2026 10:03:14 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011498	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176581520012001	No	Force Majeure	Express	Pending by Operation	1999.00		5-2-2026 02:29:44 PM	26-2-2026 03:16:37 PM	19-2-2026 02:29:44 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011497	Claim	Lost	Liga furniture	Credit Account	V176821403846001				Rejected	2000.00		5-2-2026 02:26:43 PM		19-2-2026 02:26:43 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011496	Claim	Lost	Brandon	Credit Account	V176821525210002				Rejected	500.00		5-2-2026 02:25:07 PM		19-2-2026 02:25:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011495	Claim	Damage FreshBox	ES EXPRESS ENTERPRISE	Cash	V177004048106001	No	Hub/Depo/Station Handling Issue	FreshBox	Pending by Operation	1000.00		5-2-2026 01:40:52 PM	26-2-2026 11:06:12 AM	19-2-2026 01:40:52 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011494	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176820256771001	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	5-2-2026 12:27:02 PM	10-4-2026 09:58:29 AM	19-2-2026 12:27:02 PM	8-4-2026 09:55:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011493	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176172682488001				Rejected	1999.00		5-2-2026 12:15:54 PM		19-2-2026 12:15:54 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011492	Claim	Lost	ML052	Credit Account	V176821592533001	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	1000.00	200.00	5-2-2026 11:25:47 AM	7-3-2026 03:12:11 PM	19-2-2026 11:25:47 AM	5-3-2026 02:54:57 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011491	Claim	Damage	CM Wan	Credit Account	V176961222079001	No	Force Majeure	Express	Pending Responsible Staff Details	440.00	200.00	5-2-2026 10:38:44 AM	23-5-2026 04:33:10 PM	19-2-2026 10:38:44 AM	21-5-2026 04:14:46 AM		Audit Trail	Download Incident Report	Download Claim Form

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