1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011490	Claim	Damage	CM Wan	Credit Account	V177004020294001	No	Force Majeure	Express	Pending Responsible Staff Details	128.70	128.70	5-2-2026 10:33:50 AM	23-5-2026 04:14:10 PM	19-2-2026 10:33:50 AM	21-5-2026 04:11:47 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011489	Claim	Delay Delivery Premium Parcel	RICH FLORA NURSERY	Credit Account	V177004033799001	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	200.00	100.00	5-2-2026 09:51:39 AM	23-4-2026 03:18:21 PM	19-2-2026 09:51:39 AM	21-4-2026 03:10:50 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011488	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V177004200481001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-2-2026 05:37:33 AM	19-3-2026 03:03:53 PM	19-2-2026 05:37:33 AM	17-3-2026 02:58:07 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011487	Claim	Lost	Ng Chun Jie	Cash	V176551282155001				Rejected	400.13		4-2-2026 09:57:33 PM		18-2-2026 09:57:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011486	Claim	Delay Delivery Premium Parcel	K&Y EXPRESS SERVICES	Cash	V177004219773001	No	Misrouted Issue	FreshBox	Info Incomplete	532.00		4-2-2026 05:49:05 PM		18-2-2026 05:49:05 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011485	Claim	Damage	CHIN MEI SIN	Credit Account	176821736432001				Rejected	0.00		4-2-2026 04:40:07 PM		18-2-2026 04:40:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011484	Claim	Lost	Brandon	Credit Account	V176821235300001				Rejected	1000.00		4-2-2026 03:59:02 PM		18-2-2026 03:59:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011483	Claim	Damage	soh hui qi	Prepaid Account	V176961309251001				Rejected	170.00		4-2-2026 02:11:56 PM		18-2-2026 02:11:56 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011482	Claim	Lost	MLB Wonderland Sdn Bhd	Credit Account	V176582012806002	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1799.00		4-2-2026 02:10:21 PM	26-2-2026 11:38:54 AM	18-2-2026 02:10:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011481	Claim	Damage	AIK HOE CERAMIC TILE SDN BHD	Credit Account	V176961138905001				Rejected	299.00		4-2-2026 01:28:09 PM		18-2-2026 01:28:09 PM			Audit Trail	Download Incident Report	Download Claim Form

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