1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Change Operation PIC Request Pending Payment New Claim Submitted Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2026/02/V1/011520	Claim	Delay Delivery Premium Parcel	TOP1POST SDN BHD	Credit Account	TOP60941091				Rejected	100.00		6-2-2026 11:35:46 AM		20-2-2026 11:35:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011519	Claim	Damage	MMAG DIGITAL SDN BHD	Credit Account	V176582488557001	No	Force Majeure	Express	Pending Responsible Staff Details	1999.00	200.00	6-2-2026 11:17:37 AM	6-3-2026 02:43:02 PM	20-2-2026 11:17:37 AM	4-3-2026 02:40:33 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011518	Claim	Delay Delivery Premium Parcel	aimin	Prepaid Account	V176821457191001				Rejected	250.00		6-2-2026 10:21:52 AM		20-2-2026 10:21:52 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011517	Claim	Delay Delivery Premium Parcel	aimin	Prepaid Account	V176821451984001				Rejected	250.00		6-2-2026 10:19:19 AM		20-2-2026 10:19:19 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011516	Claim	Lost	Jj	Credit Account	V176821643259001				Rejected	2000.00		6-2-2026 12:20:11 AM		20-2-2026 12:20:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011515	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD	Credit Account	V177004454044001	No	Misrouted Issue	Premium	Pending Responsible Staff Details	100.00	100.00	5-2-2026 09:11:47 PM	6-3-2026 02:38:50 PM	19-2-2026 09:11:47 PM	4-3-2026 02:38:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011514	Claim	Damage	CM Wan	Credit Account	V177004265855001	No	Force Majeure	Express	Pending Responsible Staff Details	245.00	200.00	5-2-2026 08:43:25 PM	6-3-2026 03:03:59 PM	19-2-2026 08:43:25 PM	4-3-2026 03:03:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011513	Claim	Damage	TAN CHUAN TZE ( TANRADIO.COM ELECTRICAL )	Credit Account	V176821222621001	Yes	Force Majeure	Value Pack	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	106.62	106.62	5-2-2026 06:15:17 PM		19-2-2026 06:15:17 PM	13-5-2026 11:53:44 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011512	Claim	Lost	ML075	Credit Account	V176821241325001				Rejected	500.00		5-2-2026 06:01:02 PM		19-2-2026 06:01:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2026/02/V1/011511	Claim	Lost	Prestige Ink	Cash	V176582704190001	No	Driver Issue	Value Pack	Rejected	177.50		5-2-2026 05:23:31 PM		19-2-2026 05:23:31 PM			Audit Trail	Download Incident Report	Download Claim Form

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