1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004342	Claim	Damage	Goh ee foo	Credit Account	ZND169352262259				Rejected	60.00		12-9-2023 06:23:02 PM		26-9-2023 06:23:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004341	Claim	Missing Content	SPF HOME DECO SDN BHD	Credit Account	ZND169351099405	No	Force Majeure	Express	Info Incomplete	70.00		12-9-2023 05:44:08 PM		26-9-2023 05:44:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004340	Claim	Lost	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND168719124759	No	Hub/Depo/Station Handling Issue	Pallet	Pending Responsible Staff Details	1060.00	200.00	12-9-2023 03:28:28 PM	18-10-2023 11:19:57 AM	26-9-2023 03:28:28 PM	16-10-2023 11:16:34 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004339	Claim	Damage	ADILA ISMAIL	Credit Account	ZND169349213615				Info Incomplete	230.00		12-9-2023 11:52:46 AM	15-9-2023 10:16:47 AM	26-9-2023 11:52:46 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004338	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND169350134527	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2099.00	200.00	12-9-2023 11:19:37 AM	7-10-2023 11:54:40 AM	26-9-2023 11:19:37 AM	5-10-2023 11:51:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004337	Claim	Damage	A.E.S Sales & Service Sdn Bhd	Credit Account	ZND169351615827	Yes	Force Majeure	Express	Info Incomplete	0.00		12-9-2023 10:22:21 AM	21-11-2023 02:11:30 PM	26-9-2023 10:22:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004336	Claim	Delay Delivery Premium Parcel	AGNA TRADING	Credit Account	ZND169350066385				Rejected	180.00		11-9-2023 10:05:59 PM		25-9-2023 10:05:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004335	Claim	Damage	HJ EXPRESS	Credit Account	ZND169352019792				Rejected	412.00		11-9-2023 09:27:10 PM		25-9-2023 09:27:10 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004334	Claim	Damage	MEE ZIN	Credit Account	ZND169348416703	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	200.00		11-9-2023 05:28:26 PM	22-9-2023 12:35:36 PM	25-9-2023 05:28:26 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004333	Claim	Damage	Jenny Heng	Credit Account	ZND169351611188	No	Hub/Depo/Station Handling Issue	Express	Rejected	50.00		11-9-2023 05:15:31 PM		25-9-2023 05:15:31 PM			Audit Trail	Download Incident Report	Download Claim Form

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