1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004322	Claim	Delay Delivery Premium Parcel	MBE KAJANG REKO	Credit Account	ZND169349451123				Rejected	0.00		8-9-2023 04:41:02 PM		22-9-2023 04:41:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004321	Claim	Damage	YTH Transasia Pte Ltd	Credit Account	ZIN169346883163				Info Incomplete	120.00		8-9-2023 01:20:22 PM	14-9-2023 09:50:57 AM	22-9-2023 01:20:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004320	Claim	Short Piece	Ceva Logistics (M) Sdn Bhd	Credit Account	ZND168721490835	No	Hub/Depo/Station Handling Issue	Express	Info Incomplete	1060.00		8-9-2023 11:18:24 AM		22-9-2023 11:18:24 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004319	Claim	Damage	SMJ CONCEPT	Credit Account	ZND169350977643				Rejected	167.62		8-9-2023 09:09:00 AM		22-9-2023 09:09:00 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004318	Claim	Damage	NOOR HAMIMAH BINTI KHIRI	Credit Account	ZND169348852969				Info Incomplete	10.00		7-9-2023 04:48:22 PM	10-9-2023 10:16:49 AM	21-9-2023 04:48:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004317	Claim	Damage	NOOR HAMIMAH BINTI KHIRI	Credit Account	ZND169348015753				Info Incomplete	20.00		7-9-2023 03:16:37 PM	28-9-2023 12:44:05 PM	21-9-2023 03:16:37 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004316	Claim	Damage	Aiman Farhan Bin Abdul Rahman	Credit Account	ZND169349593496	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	600.00	200.00	7-9-2023 02:49:01 PM		21-9-2023 02:49:01 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004315	Claim	Damage	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND169347959010				Info Incomplete	599.00		7-9-2023 01:35:08 PM	10-9-2023 09:43:18 AM	21-9-2023 01:35:08 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004314	Claim	Damage	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND169346783043	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	299.00	200.00	7-9-2023 01:32:03 PM	18-10-2023 02:08:19 PM	21-9-2023 01:32:03 PM	16-10-2023 01:58:31 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004313	Claim	Delay Delivery Premium Parcel	MBE Puncak Jalil	Credit Account	ZND169347074423				Rejected	100.00		6-9-2023 09:56:23 PM		20-9-2023 09:56:23 PM			Audit Trail	Download Incident Report	Download Claim Form

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