1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2023/09/V1/004311	Claim	Damage	AYNAAAAAAASUHAAAAAAAAA	Credit Account	ZND169348346499				Rejected	10.30		6-9-2023 03:32:32 PM		20-9-2023 03:32:32 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004310	Claim	Delay Delivery Premium Parcel	Sue	Credit Account	ZND169348314566	No	Logistic IT System Issue	Premium	Pending Responsible Staff Details	100.00	100.00	6-9-2023 03:27:09 PM	1-11-2023 11:28:57 AM	20-9-2023 03:27:09 PM	30-10-2023 11:25:39 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004309	Claim	Lost	Carrie Chow	Credit Account	ZND169346816574	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	5799.00	200.00	6-9-2023 03:25:19 PM	28-9-2023 09:55:27 AM	20-9-2023 03:25:19 PM	26-9-2023 09:50:40 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004308	Claim	Lost	Nrl Salfarini	Credit Account	PDC000000200042	No	Force Majeure	Express	Pending Responsible Staff Details	337.30	200.00	5-9-2023 03:51:19 PM	5-10-2023 09:41:34 AM	19-9-2023 03:51:19 PM	3-10-2023 09:18:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004307	Claim	Lost	Nor Fadzilah	Credit Account	PDC000000198415	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	108.00	108.00	5-9-2023 03:26:12 PM	22-9-2023 05:59:38 PM	19-9-2023 03:26:12 PM	20-9-2023 05:52:08 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004306	Claim	Damage	Nur Farah Nadhirah Binti Azizuddin	Credit Account	ZND169346851834				Rejected	233.15		5-9-2023 02:24:41 PM		19-9-2023 02:24:41 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004305	Claim	Damage	CM Wan	Credit Account	ZND168980663711	No	Force Majeure	Express	Pending Responsible Staff Details	378.72	200.00	5-9-2023 11:57:50 AM	28-9-2023 09:48:46 AM	19-9-2023 11:57:50 AM	26-9-2023 09:42:54 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004304	Claim	Delay Delivery Premium Parcel	Nurul Hanisah	Credit Account	ZND169346910395	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	300.00		4-9-2023 07:17:03 PM		18-9-2023 07:17:03 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004303	Claim	Damage	NORTHERN	Prepaid Account	ZND169160319503	No	Force Majeure	Express	Pending Responsible Staff Details	300.00	200.00	4-9-2023 04:58:20 PM	28-9-2023 09:42:38 AM	18-9-2023 04:58:20 PM	26-9-2023 09:42:18 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2023/09/V1/004302	Claim	Lost	CHEONG JIA WEN	Cash	ZND168983810600	No	Hub/Depo/Station Handling Issue	Express	Rejected	477.00		4-9-2023 04:25:32 PM		18-9-2023 04:25:32 PM			Audit Trail	Download Incident Report	Download Claim Form

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