1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/01/V1/005155	Claim	Damage	MOHD ZUHAIRI BIN MOHD NOOR	Cash	ZND170451781602	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	231.00	200.00	16-1-2024 12:29:17 PM	15-3-2024 04:31:04 PM	30-1-2024 12:29:17 PM	13-3-2024 04:24:48 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005154	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170447311684	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	16-1-2024 11:50:35 AM	10-4-2024 10:09:34 AM	30-1-2024 11:50:35 AM	8-4-2024 10:09:02 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005153	Claim	Damage	WDF TRADING SDN BHD	Cash	BX24011100003	No	Hub/Depo/Station Handling Issue	Express	Rejected	350.00		16-1-2024 11:21:10 AM		30-1-2024 11:21:10 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005152	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170450061675	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	35.00	35.00	16-1-2024 11:14:10 AM	13-3-2024 10:48:53 AM	30-1-2024 11:14:10 AM	11-3-2024 10:34:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005151	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170380986673	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	30.00	30.00	16-1-2024 10:53:54 AM	13-3-2024 10:50:53 AM	30-1-2024 10:53:54 AM	11-3-2024 10:34:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005150	Claim	Missing Content	MYPOST SOLUTIONS	Credit Account	ZND170452795929				Rejected	0.00		16-1-2024 10:00:15 AM		30-1-2024 10:00:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005149	Claim	Lost	GOH BOON SENG	Credit Account	ZND170382143920	No	Hub/Depo/Station Handling Issue	Express	Rejected	278.88		16-1-2024 09:49:45 AM		30-1-2024 09:49:45 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005148	Claim	Lost	QM LIVE EMPIRE	Credit Account	ZND170026852737	No	Hub/Depo/Station Handling Issue	Express	Rejected	226.20		16-1-2024 09:49:35 AM		30-1-2024 09:49:35 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005147	Claim	Lost	Chow Yit Loo	Prepaid Account	ZND170381300980	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	0.00	188.00	16-1-2024 07:44:34 AM	15-5-2024 11:43:33 AM	30-1-2024 07:44:34 AM	13-5-2024 11:40:20 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/01/V1/005146	Claim	Delay Delivery Premium Parcel	EASY MAIL SDN BHD (CHAM TUCK LEE)	Credit Account	ZND170451171014	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	100.00	100.00	15-1-2024 11:24:09 PM	15-3-2024 04:23:37 PM	29-1-2024 11:24:09 PM	13-3-2024 04:12:49 AM		Audit Trail	Download Incident Report	Download Claim Form

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