1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/02/V1/005410	Claim	Damage	MS KALAI	Credit Account	ZND170679801625	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details	250.00	200.00	5-2-2024 09:25:13 AM	12-5-2024 08:59:28 AM	19-2-2024 09:25:13 AM	10-5-2024 08:55:23 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005409	Claim	Lost	Chan Maggie	Prepaid Account	ZND170559585614	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	199.00	199.00	4-2-2024 05:31:59 PM	3-3-2024 01:20:43 PM	18-2-2024 05:31:59 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005408	Claim	Lost	CHANG MEI YEE	Credit Account	ZND170615638605				Rejected	0.00		4-2-2024 05:07:27 PM		18-2-2024 05:07:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005407	Claim	Lost	Chong Chee Seong	Prepaid Account	ZND170616319442，ZND170616194209	No	Hub/Depo/Station Handling Issue	Premium	Rejected	1475.00		4-2-2024 03:24:55 PM		18-2-2024 03:24:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005406	Claim	Damage FreshBox	alice lee poh chin	Credit Account	ZND170618718045	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	164.30	164.30	4-2-2024 02:39:40 PM	24-3-2024 01:20:25 PM	18-2-2024 02:39:40 PM	22-3-2024 01:09:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005405	Claim	Damage	AIK HOE	Credit Account	ZND170613126616	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	124.00	124.00	4-2-2024 01:05:25 PM	19-4-2024 04:48:26 PM	18-2-2024 01:05:25 PM	17-4-2024 04:36:27 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005404	Claim	Short Piece	AIK HOE	Credit Account	ZND170454750391	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	162.75	162.75	4-2-2024 12:58:27 PM	15-3-2024 05:57:16 PM	18-2-2024 12:58:27 PM	13-3-2024 05:51:45 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005403	Claim	Lost	CL SCOOTER ACCESSORIES ACCESSORIES CENTRE	Credit Account	ZND170614251409				Rejected	428.90		4-2-2024 12:09:24 PM		18-2-2024 12:09:24 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005402	Claim	Damage	SPF HOME DECO SDN BHD	Credit Account	ZND170614378021	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	45.00	45.00	3-2-2024 05:14:19 PM	3-4-2024 12:20:26 PM	17-2-2024 05:14:19 PM	1-4-2024 12:12:13 PM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/02/V1/005401	Claim	Damage	Chow Chui Mei	Prepaid Account	RTSZND170559422957				Rejected	363.50		3-2-2024 04:18:27 PM		17-2-2024 04:18:27 PM			Audit Trail	Download Incident Report	Download Claim Form

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