1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007298	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND172249736962				Rejected	30.00		5-8-2024 04:10:07 PM		19-8-2024 04:10:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007297	Claim	Damage	MY LIFE ESHOP	Credit Account	ZND172193757914				Rejected	20.00		5-8-2024 04:06:00 PM		19-8-2024 04:06:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007296	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND171956041116	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	599.00	200.00	5-8-2024 03:01:46 PM	6-10-2024 09:46:15 AM	19-8-2024 03:01:46 PM	4-10-2024 09:42:09 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007295	Claim	Delay Delivery Premium Parcel	Dr vinoothiny	Credit Account	ZND172183298328				Rejected	100.00		5-8-2024 02:10:22 PM		19-8-2024 02:10:22 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007294	Claim	Damage	TND EXPRESS	Credit Account	CND172190809876001				Rejected	422.14		5-8-2024 11:45:28 AM		19-8-2024 11:45:28 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007293	Claim	Delay Delivery Premium Parcel	QUNKEE SDN BHD	Prepaid Account	ZND172250140420	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	200.00	200.00	5-8-2024 10:45:27 AM	23-10-2024 03:10:36 PM	19-8-2024 10:45:27 AM	21-10-2024 03:07:32 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007292	Claim	Delay Delivery Premium Parcel	Sky Fortune Logistics	Credit Account	ZND172183159094				Rejected	200.00		5-8-2024 08:24:15 AM		19-8-2024 08:24:15 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007291	Claim	Damage	SURIATI BT MOHAMAD	Credit Account	ZND172250194362				Rejected	0.00		4-8-2024 05:57:53 PM		18-8-2024 05:57:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007290	Claim	Delay Delivery Premium Parcel	LINDA HUSSIN	Credit Account	ZND172248604415				Rejected	158.00		3-8-2024 01:15:33 PM		17-8-2024 01:15:33 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007289	Claim	Damage	CM WAN	Credit Account	ZND172193544057	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	138.00	138.00	3-8-2024 12:16:25 PM	2-10-2024 12:20:37 PM	17-8-2024 12:16:25 PM	30-9-2024 12:17:44 PM		Audit Trail	Download Incident Report	Download Claim Form

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