1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007317	Claim	Damage	My Lovely Baby (MLB Group Sdn. Bhd.)	Credit Account	ZND172251024910	Yes	Hub/Depo/Station Handling Issue	Express	Pending by Claim Dept	999.00		9-8-2024 12:00:02 PM	23-1-2025 11:47:10 AM	23-8-2024 12:00:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007316	Claim	Lost	Best Express KUL Hub U10	Credit Account	ZND172191473007				Rejected	200.00		9-8-2024 11:09:11 AM		23-8-2024 11:09:11 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007315	Claim	Lost	Broadnote Sdn Bhd	Credit Account	ZND172132242099	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	894.90	200.00	9-8-2024 09:39:53 AM	13-10-2024 02:49:31 PM	23-8-2024 09:39:53 AM	11-10-2024 02:35:00 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007314	Claim	Damage	MARINA BINTI ROSLY	Credit Account	ZND172251978442	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	147.00	147.00	8-8-2024 05:50:27 PM	21-10-2024 05:54:08 PM	22-8-2024 05:50:27 PM	19-10-2024 05:36:16 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007313	Claim	Damage	HIGHFIVE CHANNEL SDN BHD	Cash	ZND172250116104	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	269.00	200.00	8-8-2024 05:41:05 PM	20-12-2024 04:39:32 PM	22-8-2024 05:41:05 PM	18-12-2024 04:36:05 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007312	Claim	Damage FreshBox	BEH SAI HENG	Cash	ZND172251727071	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	162.00	162.00	8-8-2024 04:23:01 PM	21-10-2024 05:22:03 PM	22-8-2024 04:23:01 PM	19-10-2024 05:12:59 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007311	Claim	Delay Delivery Premium Parcel	Nicole Phoon	Prepaid Account	ZND172251355649	No	Hub/Depo/Station Handling Issue	Premium	Pending Responsible Staff Details and Pending Upload Payment from Insurance Company	80.00	100.00	8-8-2024 02:40:07 PM		22-8-2024 02:40:07 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007310	Claim	Damage	MLB WONDERLAND SDN BHD	Credit Account	ZND172132706348				Rejected	1299.00		8-8-2024 10:41:21 AM		22-8-2024 10:41:21 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007309	Claim	Lost	MMATRIX	Credit Account	ZND172192826963				Rejected	10.00		8-8-2024 08:35:55 AM		22-8-2024 08:35:55 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007308	Claim	Lost	MMATRIX	Credit Account	ZND172192470210				Rejected	1009.00		8-8-2024 08:33:19 AM		22-8-2024 08:33:19 AM			Audit Trail	Download Incident Report	Download Claim Form

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