1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007337	Claim	Lost	MMATRIX	Credit Account	ZND172251082538				Rejected	10.00		13-8-2024 09:20:39 AM		27-8-2024 09:20:39 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007336	Claim	Damage	LIM YU WEN	Credit Account	ZND172193005978	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1199.00		12-8-2024 06:21:23 PM	16-8-2024 10:45:54 AM	26-8-2024 06:21:23 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007335	Claim	Damage	LIM YU WEN	Credit Account	ZND172248432896	No	Hub/Depo/Station Handling Issue	Express	Pending by Operation	1699.00		12-8-2024 06:10:11 PM	15-8-2024 11:59:08 AM	26-8-2024 06:10:11 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007334	Claim	Damage	Syafika/Nazmie	Credit Account	10256184982	No	Hub/Depo/Station Handling Issue	Express	Rejected	17234.03		12-8-2024 04:59:16 PM		26-8-2024 04:59:16 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007333	Claim	Delay Delivery Premium Parcel	ALFARHAN TRADING SDN. BHD.	Prepaid Account	ZND172304073629	No	Hub/Depo/Station Handling Issue	Premium	Pending by Operation	0.00		12-8-2024 03:17:02 PM	15-8-2024 11:30:23 AM	26-8-2024 03:17:02 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007332	Claim	Lost	MMATRIX SDN BHD	Credit Account	ZND172018722486	No	Hub/Depo/Station Handling Issue	Express	Rejected	1199.00		12-8-2024 02:24:53 PM		26-8-2024 02:24:53 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007331	Claim	Missing Content	ATMUA FURNISHING (M) SDN BHD	Credit Account	ZND171954735895				Rejected	809.00		12-8-2024 12:24:55 PM		26-8-2024 12:24:55 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007330	Claim	Damage	MUHAMMAD MUHAIMIM	Credit Account	ZND172249499997				Info Incomplete	16000.00		12-8-2024 11:01:40 AM	15-8-2024 10:05:16 AM	26-8-2024 11:01:40 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007329	Claim	Damage	Mamadil Slim & Beauty Sdn Bhd	Credit Account	CND172252910373002	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	2251.50	200.00	12-8-2024 07:38:05 AM	23-10-2024 02:46:22 PM	26-8-2024 07:38:05 AM	21-10-2024 02:43:55 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007328	Claim	Delay Delivery Premium Parcel	SHANDON BIRDNEST	Credit Account	ZND172303485621	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff and Payment Details	479.00	200.00	11-8-2024 10:47:51 AM	1-9-2024 08:39:17 AM	25-8-2024 10:47:51 AM			Audit Trail	Download Incident Report	Download Claim Form

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