1020304050100 Claim Type Appeal Claim Submission Date

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Status Info Incomplete Rejected Pending Responsible Staff Details Pending by Operation Pending Responsible Staff and Customer Appeal Completed New Pending Responsible Staff and Payment Details Pending Responsible Staff Details and Pending Upload Payment from Insurance Company Info Insufficient Pending by Claim Dept Pending Verification by IO Pending Amount Revision Pending Payment New Claim Submitted Change Operation PIC Request Pending Responsible Staff and Payment Details (Appeal) Appeal by Customer

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	Claim Reference No.	Claim/Appeal	Claim Type	Customer Name	Customer Type	Waybill/Tracking No.	Insured?	Claim Category	Shipment Type	Status	Estimated Claim Amount (RM)	Claimed Amount (RM)	Date Submitted	Due Date	Overall Due Date (14 Days)	Finance Submission Date	Completed Date	Audit Trail
	CL/2024/08/V1/007327	Claim	Lost	Ang See See	Credit Account	ZND172302485264	No	Hub/Depo/Station Handling Issue	FreshBox	Pending Responsible Staff Details	253.00	200.00	11-8-2024 07:58:33 AM	23-10-2024 05:22:27 PM	25-8-2024 07:58:33 AM	21-10-2024 05:16:25 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007326	Claim	Damage	SITI AMIZAH BINTI KAMARUDDIN	Credit Account	ZND172251970095				Rejected	82.00		10-8-2024 04:35:20 PM		24-8-2024 04:35:20 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007325	Claim	Damage	PP HOME FURNITURE (M) SDN. BHD.	Prepaid Account	ZND172251839552	No	Hub/Depo/Station Handling Issue	Express	Rejected	130.00		10-8-2024 02:11:00 PM		24-8-2024 02:11:00 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007324	Claim	Damage	L&S FAMILY ENTERPRISE	Credit Account	ZND172302603606	No	Hub/Depo/Station Handling Issue	FreshBox	Rejected	200.00		10-8-2024 01:28:46 PM		24-8-2024 01:28:46 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007323	Claim	Delay Delivery Premium Parcel	POSTOHUB PAROI	Cash	ZND172302541687	No	Hub/Depo/Station Handling Issue	Premium	Rejected	14.60		10-8-2024 10:32:08 AM		24-8-2024 10:32:08 AM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007322	Claim	Delay Delivery Premium Parcel	Cham Tuck Lee (Easy Mail Sdn Bhd)	Credit Account	ZND172252651924	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	100.00	100.00	9-8-2024 07:40:31 PM	23-10-2024 04:54:05 PM	23-8-2024 07:40:31 PM	21-10-2024 04:50:11 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007321	Claim	Damage	SALBIAH BINTI AHMAD	Credit Account	ZND172251088202	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	200.00	200.00	9-8-2024 05:45:36 PM	18-10-2024 03:15:23 PM	23-8-2024 05:45:36 PM	16-10-2024 03:10:28 AM		Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007320	Claim	Damage	MMATRIX SDN BHD	Credit Account	ZND172252491278	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff and Payment Details	1099.00	200.00	9-8-2024 05:32:27 PM	13-3-2025 12:17:17 PM	23-8-2024 05:32:27 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007319	Claim	Damage	Best Express KUL Hub U10	Credit Account	ZND172251907428				Rejected	200.00		9-8-2024 05:07:21 PM		23-8-2024 05:07:21 PM			Audit Trail	Download Incident Report	Download Claim Form
	CL/2024/08/V1/007318	Claim	Damage	TIU WE HUAT	Credit Account	ZND172252304783	No	Hub/Depo/Station Handling Issue	Express	Pending Responsible Staff Details	300.00	200.00	9-8-2024 12:14:58 PM	21-10-2024 05:58:36 PM	23-8-2024 12:14:58 PM	19-10-2024 05:55:21 AM		Audit Trail	Download Incident Report	Download Claim Form

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